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Problem With Garmin Xero Update 03/21/25

The advantage of the app is that you can export the data to Excel and not have to transcribe anything. This is just a matter of someone not testing an update, it will soon be fixed once they are aware of it. A good example of why it's good not to be an early adopter of any updates ;)
 
Hello Christopher,


Thank you for reaching out and letting us know of this issue. We are aware of the issue that customers are seeing after updating to SW version 3.30. You will be added to the case. Please find the public update for this issue listed below.
"We are aware of an issue where customers who have updated to SW 3.30, who are also shooting in rifle mode in the velocity range of 1700 to 5000 FPS are seeing some missed shots. For those customers already updated to 3.30, we do expect a new update soon."


Thank you for choosing Garmin,

Nick
Product Support
Garmin International
For 24-hour access to support videos, manuals, FAQs & more, visit the Support Center.
 
Hello Christopher,


Thank you for reaching out and letting us know of this issue. We are aware of the issue that customers are seeing after updating to SW version 3.30. You will be added to the case. Please find the public update for this issue listed below.
"We are aware of an issue where customers who have updated to SW 3.30, who are also shooting in rifle mode in the velocity range of 1700 to 5000 FPS are seeing some missed shots. For those customers already updated to 3.30, we do expect a new update soon."


Thank you for choosing Garmin,

Nick
Product Support
Garmin International
For 24-hour access to support videos, manuals, FAQs & more, visit the Support Center.

Looks like we all got the same form letter.
 
But at least there was a quick response. They will fix it. Being Garmin, I have no doubt they will. Unlike the makers of "The Big Orange Thing" they won't sit back and ignore us. Note that the issue is only days old and bridged a weekend.
Certainly Garmin will be all over getting this right. Too good of a company/machine not to get it done quickly.
 

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