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New Savage - Dissappointment!

expiper said:
Scott....there are lots of other folks on here saying the same thing..."you bought a SAVAGE...dont be surprized if it looks/fits/works like junk" ...I hope you dont think that you can buy a gun at the hardware store and go win the Nationals.......maby a good ole' boy local match but if it was that ez then Tony Boyer and such like are the biggest dodo's on the planet .....oooo yea there are a few Savage's that shoot good...but if you want reliable/dependable/repetable match winning ....grin givin ...accuracy .....you gota hav a custom (not Savage custom!!) action and more than a factory bbl.......and ooo those stocks......an old fellow once said "economy is buy the best and take care of it!!".....you bought a cobbled up Savage ....its a long line to get to talk to "Pegggy"....hahah.....hav fun with it...learn how to shoot and reload....spend your time shootin rather than stewin over what you bought....Roger

Really expiper? I mean seriously?

At what point did I ever mention anything about using this rifle for competition? Not once. Did I ever state anywhere in my OP that I thought I was purchasing a rifle to be used for competition? No, This model is a "hunter model" and was purchased as such and to be used for that purpose. Should that change the fact that I expect it to be properly assembled? I did not buy this rifle to shoot paper. It is a hunting rifle that was designated as a hunting rifle in the model description as mentioned in the OP, that will be used to hunt with and actually shoot what? You guessed it. Yes game animals. Like it was intended for. Not paper. You remember the term hunting right? It's what rifles were Originally created for. You did know that right? Not all of us use our rifles to shoot dangerous paper. Some of us still use them to hunt with.

Yes it is a Savage. You don't like Savages, we get that. You Don't need to get yer panties in a bunch anytime somebody posts a bad experience with a Savage.

At what point should a customer expect a product to be a properly assembled rifle that will pass the manufacturers own quality control department before it leaves the factory? Does the price of a rifle determine if it is to be properly assembled? No

As for the long line to talk to Peggy, well that took all of 30 seconds. Oh wait a sec, it didn't take that long. She contacted me. I will post the outcome below.
 
OK here is the deal guys. Are all of the problems I listed in the OP major problems? Not really. Except for the delivery of the internal box instead of the advertised detachable box magazine.

Could I fix the scope? of coarse, should I have to adjust it just for it to be properly bore sighted and straight? No

Could I adjust the trigger? of coarse, should I have to just to get it to function properly? No! Should a trigger in general have to be adjusted just for it to function properly? No. With the company knowing this fact should a company allow it to leave the factory like that? No

will the stock eventually get scratched up? yes, but is that the point? No, Of coarse a rifle that is to be used strictly as a hunter is going to get scratched up over time. Does that fact mean that the manufacturer is allowed to let the finish on it leave the factory sub-par? No

could I have a new recoil pad installed? yes, should I have to on a new rifle? No

could I change the internal box to a detachable box magazine? yes, should I have to spend extra money on a new rifle just get what I originally ordered? No way in helll!

Now here is my main point, should a customer have to do any of this on a brand new rifle just to get it to function properly an to get it back to a condition to where it would actually pass their own quality control? NO

Do I expect to get what I ordered and for it to be properly assembled? Absolutely. Does the amount of money spent on a new product change ANY of these facts? NO







if the rifle arrived with just one of any of the above listed issues other then missing the detachable box magazine I would have accepted it and just dealt with it myself. But when a company will allow a product to leave their factories quality control department with ALL of these issues then that is a problem that the company needs to address.


At this point Savage has agreed to address ALL of these problems to make sure that I am a satisfied customer.


Was that the point of all of this........................



Will this end up a positive or a negative thread for Savage once they deliver the final product? You tell me.....




By the way, for all the Savage fans on this board I am happy to report that Savage has agreed to replace the stock and add the detachable magazine, check the trigger and adjust it or replace it as necessary and remount and bore sight the scope as well as send me the 3 shot group target they use to do so. (I must admit having Savage send me the target showing the 3 shot group that this rifle shoots was a surprise to me, not to mention a pleasant one)

once I receive the final product I will post the results along with the pic of the target that Savage sends me.
 
bozo699 said:
AdamJ said:

Sorry you gave 900 for your package gun, your dealer took you for a ride.
Savage makes 2 predator rifles, both have packages, One is a 24" fluted blue /w a camo tuperware stock and internal box mag. The other is a 22"fully camoed barreled action with a DBM and camoed tuperware stock. I am not a fan of the accu-trigger but they do work fine in a yote/deer hunting set-up. I have the 22" fully camoed set-up. I wanted it for the barrel length and contour. In 243 it took me 30 rds to come up with a load that sends 55BK at 3975 fps and groups in the 1/2 moa out to 500yds, most of the time. Wind is hard on those light bullets at longer distances. I hated the stock and found a smokin deal on a new HS for it under 225.00. The stock was green and didn't look right with MO brush so I removed the camo from the barreled action. Threw a lightly used vortex viper 6-20 on it from the samplelist at SWFA and with the new stock, scope, and rifle the total came to 975.00. When the barrel craps out I will put on a LW 24" 243 1-10 twist pre-fit and SSS lug.
Adam,
Your right about being took for $900 My first pick on the web came up with $745 shipped.
Wayne.

http://www.bigskyguns.com/Center_Fire_Rifles-Savage_Model_10_Predator_Hunter_Package.html

Not a bad deal. Yes I could find it cheaper online. I looked at that option. Only problem with that is I live in the wrong state of Californiastan! ALL local FFL dealers will charge a minimum of $100 just to do the deal. They have to to be able to stay open. Plus shipping and DROS, So I'm back at the original price. Or more.

I looked at those options. But I would rather the money go to my local gun shop to help them keep their doors open so they Don't go out of business like the other 80% of gun shops here in SoCal have because of the loss of business to the big internet stores.
 
00Scot said:
bozo699 said:
AdamJ said:

Sorry you gave 900 for your package gun, your dealer took you for a ride.
Savage makes 2 predator rifles, both have packages, One is a 24" fluted blue /w a camo tuperware stock and internal box mag. The other is a 22"fully camoed barreled action with a DBM and camoed tuperware stock. I am not a fan of the accu-trigger but they do work fine in a yote/deer hunting set-up. I have the 22" fully camoed set-up. I wanted it for the barrel length and contour. In 243 it took me 30 rds to come up with a load that sends 55BK at 3975 fps and groups in the 1/2 moa out to 500yds, most of the time. Wind is hard on those light bullets at longer distances. I hated the stock and found a smokin deal on a new HS for it under 225.00. The stock was green and didn't look right with MO brush so I removed the camo from the barreled action. Threw a lightly used vortex viper 6-20 on it from the samplelist at SWFA and with the new stock, scope, and rifle the total came to 975.00. When the barrel craps out I will put on a LW 24" 243 1-10 twist pre-fit and SSS lug.
Adam,
Your right about being took for $900 My first pick on the web came up with $745 shipped.
Wayne.

http://www.bigskyguns.com/Center_Fire_Rifles-Savage_Model_10_Predator_Hunter_Package.html

Not a bad deal. Yes I could find it cheaper online. I looked at that option. Only problem with that is I live in the wrong state of Californiastan! ALL local FFL dealers will charge a minimum of $100 just to do the deal. They have to to be able to stay open. Plus shipping and DROS, So I'm back at the original price. Or more.

I looked at those options. But I would rather the money go to my local gun shop to help them keep their doors open so they Don't go out of business like the other 80% of gun shops here in SoCal have because of the loss of business to the big internet stores.
Scot,
That's' funny, Californiastan!
Have you heard what Savage is going to do about the DBM yet?

And I agree with your statement 100% I believe in supporting local economy (excluding WallMart of course ) And I almost exclusively do all my purchasing with two locally owned business where I live, if they don't stock it they order it for me.
Wayne.
 
That's good news Scott. I for one would like to see your outfit when you get it back and I am a Savage fan. The last coyote I shot with my Savage at 440 yards, week end before last, is not though. He didn't tell me so, but I could tell when I went out to remove him from the pasture.

I live in Texas so I can only imagine what its like to live in CA, and I imagine I wouldn't like it too much.
 
TheSnake said:
That's good news Scott. I for one would like to see your outfit when you get it back and I am a Savage fan. The last coyote I shot with my Savage at 440 yards, week end before last, is not though. He didn't tell me so, but I could tell when I went out to remove him from the pasture.

I live in Texas so I can only imagine what its like to live in CA, and I imagine I wouldn't like it too much.

I suppose It's a great place to live if you are a gun hatin/tree huggin/tofu eatin/yoga doin/facebook/tweetin, uhhh never mind, you get the picture.

Speakin of Texas, I am looking to plan a hog/predator hunt in Texas for 2-3 buddies sometime later this year or early next year. Any ideas or tips on where to start? I have always heard that hogs are like cockroaches in the southern parts of Texas. I was hopin to come out and help rid your beautiful state of a few.

We are actually looking to hunt our way to Texas. Just got back from AZ on a predator hunt yesterday. Unfortunately my planned hunt fell on a rather warm weekend so I hope to do it again when it cools down a bit.
 
bozo699 said:
00Scot said:
bozo699 said:
AdamJ said:

Sorry you gave 900 for your package gun, your dealer took you for a ride.
Savage makes 2 predator rifles, both have packages, One is a 24" fluted blue /w a camo tuperware stock and internal box mag. The other is a 22"fully camoed barreled action with a DBM and camoed tuperware stock. I am not a fan of the accu-trigger but they do work fine in a yote/deer hunting set-up. I have the 22" fully camoed set-up. I wanted it for the barrel length and contour. In 243 it took me 30 rds to come up with a load that sends 55BK at 3975 fps and groups in the 1/2 moa out to 500yds, most of the time. Wind is hard on those light bullets at longer distances. I hated the stock and found a smokin deal on a new HS for it under 225.00. The stock was green and didn't look right with MO brush so I removed the camo from the barreled action. Threw a lightly used vortex viper 6-20 on it from the samplelist at SWFA and with the new stock, scope, and rifle the total came to 975.00. When the barrel craps out I will put on a LW 24" 243 1-10 twist pre-fit and SSS lug.
Adam,
Your right about being took for $900 My first pick on the web came up with $745 shipped.
Wayne.

http://www.bigskyguns.com/Center_Fire_Rifles-Savage_Model_10_Predator_Hunter_Package.html

Not a bad deal. Yes I could find it cheaper online. I looked at that option. Only problem with that is I live in the wrong state of Californiastan! ALL local FFL dealers will charge a minimum of $100 just to do the deal. They have to to be able to stay open. Plus shipping and DROS, So I'm back at the original price. Or more.

I looked at those options. But I would rather the money go to my local gun shop to help them keep their doors open so they Don't go out of business like the other 80% of gun shops here in SoCal have because of the loss of business to the big internet stores.
Scot,
That's' funny, Californiastan!
Have you heard what Savage is going to do about the DBM yet?

And I agree with your statement 100% I believe in supporting local economy (excluding WallMart of course ) And I almost exclusively do all my purchasing with two locally owned business where I live, if they don't stock it they order it for me.
Wayne.

Yep, They are goin to honor the purchase and correct everything. So far it looks like all will turn out great. I gotta get the rifle back to Savage then they will correct the issues and I am assuming that they are just going to replace the stock and add the DBM.

Now its just a matter of time. As in how long will all this take to get completed.
 
In your first post about all of this you stated that you had the store owner send the rifle back and have another sent out. Now you're saying you'll have to send the rifle back to Savage. I hope I haven't wasted my time following this thread just to find out its been a big joke or a lie.
 
I build custom hunting rifles. I mostly build on Remington 700 and Savages. Speaking from a manufactures stand point no matter what you charge for a product if that product is going to represent your business then it needs to be right. 00Scott I applaud your desire to help the local business owner by spending a few extra bucks to do business with them. Again from the manufactures stand point IMO you should have approached the situation the same way with the exception of the internet bashing. You didn't even give Savage a chance before you were on here bashing them and now it appears they are going to make it good (which they should).

After reading that you had the store owner send the gun back and the 5 days later reading that you would have to send the gun back. I'm not sure how much time any of this crap was worth for any of us.
 
fullersson said:
I build custom hunting rifles. I mostly build on Remington 700 and Savages. Speaking from a manufactures stand point no matter what you charge for a product if that product is going to represent your business then it needs to be right. 00Scott I applaud your desire to help the local business owner by spending a few extra bucks to do business with them. Again from the manufactures stand point IMO you should have approached the situation the same way with the exception of the internet bashing. You didn't even give Savage a chance before you were on here bashing them and now it appears they are going to make it good (which they should).

After reading that you had the store owner send the gun back and the 5 days later reading that you would have to send the gun back. I'm not sure how much time any of this crap was worth for any of us.

I think I've wasted my time following this.............
 
You didn't even give Savage a chance before you were on here bashing them and now it appears they are going to make it good (which they should).

I knew Savage would take care of this issue! Sometimes crap happens!

By the way, for all the Savage fans on this board I am happy to report that Savage has agreed to replace the stock and add the detachable magazine, check the trigger and adjust it or replace it as necessary and remount and bore sight the scope as well as send me the 3 shot group target they use to do so. (I must admit having Savage send me the target showing the 3 shot group that this rifle shoots was a surprise to me, not to mention a pleasant one)
 
relax

I asked my dealer to send the rifle back. I thought he had. Once I got in contact with Savage and found out that they wanted the rifle sent directly to them I called my dealer to see where the distributor was that he sent it back to. He told me that he had not sent it out yet.

I even made Savage aware that I may have to get the rifle back from the Distributor which would then in turn allow me to be able to send it to Savage. Both Effie and myself hoped that would not be the case. And lucky for me it was not.

The rifle goes out tomorrow. I got the specifics on where and how Effie wanted the rifle sent to her when I spoke to her on the phone today.

The reason for the time lapse from Thursday to now is because I left Thursday out of the area on a hunt and did not return until Sunday. So I came back Sunday, called Savage Monday, and will call my dealer to send it out tomorrow because he is not open today. So that is where we stand.
 
fullersson said:
I build custom hunting rifles. I mostly build on Remington 700 and Savages. Speaking from a manufactures stand point no matter what you charge for a product if that product is going to represent your business then it needs to be right. 00Scott I applaud your desire to help the local business owner by spending a few extra bucks to do business with them. Again from the manufactures stand point IMO you should have approached the situation the same way with the exception of the internet bashing. You didn't even give Savage a chance before you were on here bashing them and now it appears they are going to make it good (which they should).

After reading that you had the store owner send the gun back and the 5 days later reading that you would have to send the gun back. I'm not sure how much time any of this crap was worth for any of us.


Explain how stating facts and experiences is bashing? If it was not true then that is one thing. If I was spouting rumors and lies then that could be considered bashing. What I did was tell my story of what happened and ask for advice on how to handle it. Read the OP and you will see precisely that.
 
DennisH said:
You didn't even give Savage a chance before you were on here bashing them and now it appears they are going to make it good (which they should).

I knew Savage would take care of this issue! Sometimes crap happens!

By the way, for all the Savage fans on this board I am happy to report that Savage has agreed to replace the stock and add the detachable magazine, check the trigger and adjust it or replace it as necessary and remount and bore sight the scope as well as send me the 3 shot group target they use to do so. (I must admit having Savage send me the target showing the 3 shot group that this rifle shoots was a surprise to me, not to mention a pleasant one)

Exactly, I am very glad that this mater is almost resolved. I have a promise that it will be and I have every confidence that it will be. Now I just have to wait for it to happen. I just hope it doesn't drag out for weeks or months.

the feeling that I got from Savage was that it would be handled in a timely fashion.

I sure hope this Savage can shoot. ;D
 
Dgd6mm said:
After you get some groups out of it start a new thread letting us know.

Shall do.

The rifle should have arrived at Savage yesterday. I have an email in to the supervisor for verification. I'm just waiting to hear back that they finally have it and to get an expected date that I will have her back at my local shop for pick up.

I will keep you all posted
 
00Scot said:
Dgd6mm said:
After you get some groups out of it start a new thread letting us know.

Shall do.

The rifle should have arrived at Savage yesterday. I have an email in to the supervisor for verification. I'm just waiting to hear back that they finally have it and to get an expected date that I will have her back at my local shop for pick up.

I will keep you all posted

You should be able to have Savage send the rifle straight back to you. It's your gun and you sent it to them for service.

If it goes back to your gun shop, I believe, they will have to enter it into their bound book, and then another FBI check before you can get it.
 
CoverDog said:
00Scot said:
Dgd6mm said:
After you get some groups out of it start a new thread letting us know.

Shall do.

The rifle should have arrived at Savage yesterday. I have an email in to the supervisor for verification. I'm just waiting to hear back that they finally have it and to get an expected date that I will have her back at my local shop for pick up.

I will keep you all posted

You should be able to have Savage send the rifle straight back to you. It's your gun and you sent it to them for service.

If it goes back to your gun shop, I believe, they will have to enter it into their bound book, and then another FBI check before you can get it.

I can go either way. No 2nd check needed if they receive it. If I know it will arrive on a day I will be home then I will have em send it to me. If they can only get it to me when I'm working then I'll send it to the gun shop. I do NOT want them to leave my rifle on the porch lol

Savage said it will take about 7-10 days now. So now I want. Or I should say, now I wait some more.

Oh well......

I just hope this sucker shoots when it arrives.
 
00Scot said:
ok so here is the story,

I sale a lot of Savage rifles in europe and never have a problem like this.
But you were right to send the rifle back because the trigger wasn`t adjusted right and that can get dangerous - the AccuTrigger is the best automatic safety but when handling firearms everything should work perfekt (normaly the gunsmith were you buy the rifle should do this job).

I also get the first AXIS rifles this year. They are made very well - cheap - but you get a lot of gun for your money. Very good cycling, very good magazine, the safety button is a little bit too big for me but works perfekt, and the trigger I have customized to lower the trigger weight below 2 pounds.

Shit happens - also at Savage and also at every other riflemaker.
 

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