dellet
Gold $$ Contributor
This is more of a user problem than car problem, but it can be an issue.I'd like more data on this one because I'm struggling to connect the dots.
Was he relying on his phone/app to start the car, rather than the key card? If so, there are a lot of stories of the cars failing to wake up when using the app.
Electric cars and specifically the Tesla is “cutting edge technology”. That is a blessing and curse. There are many APPs that you can use to basically run or use certain functions. Run your car by your phone.
Tesla envisioned this as an emergency use or secondary way to unlock and start the car. People are using it as the primary and find out the hard way when there is no data signal available. Happened to one of my customers.
Another issue was about a year ago, the Tesla servers went down, left people stranded for about half a day that did not have their key with them.
This could happen to any vehicle using this type of phone app, such as remote starting. Not much different than the battery in your fob going dead and not having a traditional key available to open the door.
I am guessing this also is part of the driving force of Starlink.
If Electric vehicles become mainstream, it will be largely due to Elon Musk. The support structure Tesla has is what keeps many people from being stranded.
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