Remington 700 action problem

[MahtewsSB]

Upon assembling a long awaited barreled action from Krieger which was to be installed on a manners T4 with mini chassis, I discovered something I have never seen nor heard of before. Placing the barreled action in the chassis seemed to be all fine and dandy until putting the action screws in. The front screw went in just fine, the rear screw however would not even begin to thread. Thinking this was weird, I placed another rem 700 barreled action I had around in the stock And everything line up and screwed together just fine. Upon further inspection I was shown to determine that the rear action hole on the brand new action had been drilled/threaded approximately 1/4 of the diameter of the hole too far forward, thus not allowing the rear action screw to thread in whatsoever. Contacted Remington and obtained a service request number and they wanted it sent to a gunsmith of their choice (on my dime). I called their chosen gunsmith to discuss the situation and he said there was nothing he could do to fix it and would just end up sending it to the factory for replacement (which is what I assumed his response would be). Hopefully they do the right thing here and replace the action under warranty. The process was just started today so we will see where it goes from here.

My question is: has anyone else had this problem? If so, how did Remington resolve it for you?

 

[Lapua40X]

Upon assembling a long awaited barreled action from Krieger which was to be installed on a manners T4 with mini chassis, I discovered something I have never seen nor heard of before. Placing the barreled action in the chassis seemed to be all fine and dandy until putting the action screws in. The front screw went in just fine, the rear screw however would not even begin to thread. Thinking this was weird, I placed another rem 700 barreled action I had around in the stock And everything line up and screwed together just fine. Upon further inspection I was shown to determine that the rear action hole on the brand new action had been drilled/threaded approximately 1/4 of the diameter of the hole too far forward, thus not allowing the rear action screw to thread in whatsoever. Contacted Remington and obtained a service request number and they wanted it sent to a gunsmith of their choice (on my dime). I called their chosen gunsmith to discuss the situation and he said there was nothing he could do to fix it and would just end up sending it to the factory for replacement (which is what I assumed his response would be). Hopefully they do the right thing here and replace the action under warranty. The process was just started today so we will see where it goes from here.

My question is: has anyone else had this problem? If so, how did Remington resolve it for you?

1/4 inch in building rifle actions is a VERY long way.
In addition to getting your actions replaced, I'd suggest taking pictures of what you have (especially side by side comparisons with another properly drilled action) and mail them along with a letter to:

Robert L. Nardelli, CEO
Corporate Headquarters
Remington Arms Company, LLC
870 Remington Drive
P.O. Box 700
Madison, NC 27025-0700

 

[MahtewsSB]

1/4 inch in building rifle actions is a VERY long way.
In addition to getting your actions replaced, I'd suggest taking pictures of what you have (especially side by side comparisons with another properly drilled action) and mail them along with a letter to:

Robert L. Nardelli, CEO
Corporate Headquarters
Remington Arms Company, LLC
870 Remington Drive
P.O. Box 700
Madison, NC 27025-0700

I think you misread a little. It is a quarter of a screw hole off, probably slightly less even, not a quarter of an inch. But either way, like you said, in building an action it is still very far off. I have pictures of it as well as pictures of another 700 action I have that is correct for comparison purposes. Of it is not resolved promptly and reasonably I will definitely be in contact with Mr. Nardelli. Thanks for the contact info sir.

 

[Sniper338]

Wow... just adds another against remington quality in the last 10 or 15 years..

It aint just the action.. you said you already had a barrel put on it too? Thats already even more lost money for the chamber and fit..

 

[MahtewsSB]

Wow... just adds another against remington quality in the last 10 or 15 years..

It aint just the action.. you said you already had a barrel put on it too? Thats already even more lost money for the chamber and fit..

Yea I have a feeling there is going to be a decent amount of loss in my end when it's all said and done. Bought the action new, immediately shipped to Krieger for the barrel to be made and chambered and installed. 6 months later it comes back and then the first-time I try to put a stock on it I discover this. I imagine I will have to pay for fitting and install again unfortunately.

 

['Freak]

Thinkin’ turn in a couple screws and measure from one to the other and then do same on your known good action. Cifer the difference betwixt the two measurements so next call to Remington’s folk you can give ‘em a more exact amount of their error in their locating of the rear action screw on your new but dud of a receiver.

 

[mrjdasr]

Thinkin’ turn in a couple screws and measure from one to the other and then do same on your known good action. Cifer the difference betwixt the two measurements so next call to Remington’s folk you can give ‘em a more exact amount of their error in their locating of the rear action screw on your new but dud of a receiver.

where did you buy the action from??

 

[Kurz]

The process was just started today so we will see where it goes from here.

Hopefully you haven't packaged the action up yet and sent it off. I would put a pair of action screws in the holes and photograph it with a pair of calipers measuring the span. Or take a picture of two actions side x side with screws in them demonstrating the difference in spacing. Then I would write a thorough description of the work you've paid to have done and the associated costs. Create a package which documents the entire process which should then be sent to Remington with the action. You shouldn't have to be out of pocket because of their manufacturing error. However, they may suggest that it is your responsibility to assess the quality of their product, in essence, you should have measured before having the action barreled. If not you then your gunsmith. Given this potential, I would add a statement that it is Remington's responsibility to handle the quality control on their products and NOT yours. You are a consumer, not an engineer. Be firm.

Regards.

 

[carlsbad]

Take it to a local gunsmith who will verify your problem, likely for free. An independent 3rd party will make Remington more supportive. Your layman's description (1/4 of a hole diameter as opposed to an actual unit of measurement) would make anyone suspect and want to see a verification.

My experience with Remington lately is that the quality of the actions purchased as action only has taken a step up in fit and finish, rivaling some custom actions. --Jerry

 

[hogpatrol]

Good thread and another reason to justify buying a custom for a few hundred more dollars which is where the OP will be after all said and done.

As far as posting to Mr. Nardelli, who is long gone from Remington, he's trashed every company he's been associated with and been named one of the most incompetent CEOs in the U.S.

Interview with the new CEO, a gun guy who seems to be trying to restore some of Remington's former glory:

http://www.outdoorlife.com/articles/guns/2016/06/interview-remington-ceo-james-marcotuli

 

[Preacher]

I have a 7500 Lawton action with the same problem.
They said it was the base, and after they sent me 2 different ones that didn't fit they said the rear hole in the action must be off !!!!!!!
Never did anything about it either.... so I just run it with 3 screws holding the base on....

 

[Alex Wheeler]

If you dont want a new action, a threaded plug can be soldered in and a new hole drilled and tapped.

 

[hogpatrol]

I think you misread a little. It is a quarter of a screw hole off, probably slightly less even, not a quarter of an inch. But either way, like you said, in building an action it is still very far off. I have pictures of it as well as pictures of another 700 action I have that is correct for comparison purposes. Of it is not resolved promptly and reasonably I will definitely be in contact with Mr. Nardelli. Thanks for the contact info sir.

Mr. Nardelli is long gone.

 

[expiper]

those bolt holes are supposed to be 6.5" ( 7.375" on a long action) ,,,Roger
http://benchrest.com/showthread.php?57458-rem-700-reciever-print
PS,,,drill the hole a lil' bigger in the stock !!!!

 

[Ggmac]

Have you tried lifting the action while trying to start the screws ? It's not a fix , but it may be an alternative if your cost is beyond reason .
You could get some 1/4x28 long cap screws to determine if not only was it drilled in the wrong position but NOT 90 degree to tha action base.

 

[MahtewsSB]

These are the pics I have at this point though I plan to take some more that are a little better evidence before proceeding with anything. The blued action being held up by the tape measure (so I could take the pic) is the action that fits, which I used some straight rods i use during bedding to show alignment. The stainless action, with the same rods in, does not go in and the last picture you can see how far off it is. I had intended to measure the distance of the rods with my calipers as that would be the most accurate and hard evidence, but my calipers only go to 6" unfortunately. I'm going to try and find a larger pair to borrow because that would be the best proof of error in my mind at least.

 

[LitLBoy]

Why not pillar bed the rear hole in the stock in the right position and call it done?
LitLBoy

 

[MahtewsSB]

Why not pillar bed the rear hole in the stock in the right position and call it done?
LitLBoy

This option was considered. The stock has manners mini chassis though so I don't know if/how effective a new pillar would be. Also, I don't want to go modifying a $950 stock and making it permanently only good for that specific action just to accommodate Remington's fault. However, I have not completely dismissed this option. Time will tell.

 

[Ggmac]

Have you checked your action screws for being true? Chuck them in a drill and see if they wobble .
I have after all is said and done Remington is going to say it's within there specs .

 

[MahtewsSB]

Have you checked your action screws for being true? Chuck them in a drill and see if they wobble .
I have after all is said and done Remington is going to say it's within there specs .

Screws are true. Also tried another set that also will not work. Looking through the hole in the chassis when the action is in place, you can see that the hole in the action is not aligned properly. I will post pics and info with calipers later today showing how far exactly it is off.