Surprise ! This is not a bashing post! I posted about a month ago looking for someone else who could do Fishnet Bolt fluting but said I was afraid of their track record. I posted that I couldn't find anyone else to do it. A member here said my choice was simple - go with them or go without. He said he'd had no problems with them. I did send an email to Lisa and also my phone #. I got a prompt response to my email and when Fred was planning to start them,so I emailed about a week in advance, shipped them in and just got all 8 back two weeks after I sent them . They have SEVERAL colors which are not shown but which Lisa described and sent an email with the color swatches on it .Whomever said on here, do or don't are your choices- thank you. You don't need to post horror stories on here, as they have been posted enough .This is just a positive experience . I would do business with them again fully realizing that they may deserve some of their bad press, but this time they don't !!! In short- do or don't. It can be a good experience!