When I made my original post I said that I had had a positive experience with them and whatever the outcome was that I would post the outcome. I also said at that time they earned this one AND some poor ones . Their reputation is well known on the forum .YOU choose whether or not you’re going to do business with them - it’s your choice.You walk in with your eyes wide open. I will give someone a chance- ONCE and if you lie you’re done. I found my first experience very pleasant and straightforward and I would deal with them againI usually don't try and bash anyone as I know all about getting screwed over by parts, delivery, etc.
My issue with SSS is simple - They lied! nothing more nothing less. If they email me and say that they have parts IN STOCK ready to ship so I order and pay! and then 6 weeks later they say the same thing to a different email but still have yet to ship anything to me I have a problem. They might be great sometimes, they might be swamped and unwilling to hire more people others but I don't tolerate being lied to then being ignored when I want my money back. They do GREAT work so that's why people keep giving them chances. It's not about the speed it's all about honesty and communication.