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Before I retired we had a trucking co loose 4 , 40 ft lengths of railroad track.Not local delivery driver related but FedEx lost a set of running boards for my Silverado last week. How in hell can they misplace a package that big?
Before I retired we had a trucking co loose 4 , 40 ft lengths of railroad track.
Some good some not so much, Fed Ex drivers don't actually work for Fed Ex, they work for the contractor of the route. I normally won't learn their name until they've been here a couple months. That's how high the turn over rate is. Our Fed Ex guy now is super good, he is an exception and probably will find a better job. UPS people normally will be on the same route until a better one opens up and they have a chance on bidding on it.The FedEx gal delivered some primers to my house yesterday. I guess I should be happy that they got here. I had checked the signature required box. I hear the truck, get up and look out of the window just in time to see my package come sailing out of the window about 8 yards to my cement carport. Before I get down there she’s gone. Now I do have an 11 year old dog that will announce if someone is outside but the lady and I have discussed the dog many times. She wouldn’t hurt a soul. The gal has actually petted the dog on occasion. I found out shortly after a neighbor has her on camera flinging one of their packages as well.
I’m putting a camera up this week. I don’t know WTH is wrong with these people. It’s ridiculous. I know there must be good Fed Ex drivers out there but I sure can’t seem to find one. I’d swear them off again but I really want to get some good video first. Not that I have one bit of confidence in the fact that video and a call to FedEx would change anything. It’s just a sorry outfit.
My UPS guy on the other hand hand delivers my thermal scope upstairs. Gets his signature then gives me his number so I can send him some video and update him on the scope. Very nice well mannered young man.
They didn't misplace anything.... somebody got a new pair of running boards.... JohnNot local delivery driver related but FedEx lost a set of running boards for my Silverado last week. How in hell can they misplace a package that big?
All my delivery pictures are of a cement walk..... no package.....There are slather asses in every walk of life. Whether you’re making minimum wage or $1000 an hour.
Edit……
Just had a package delivered today by FedEx. First time any of the delivery networks out there have sent me a picture of the package that was delivered. They had the exact time of delivery sent to my email,and I asked for it to be set on the back porch which they did. Hopefully it is still there when I get home! I live out in the country so it should be.View attachment 1418044
Well that's something.There are slather asses in every walk of life. Whether you’re making minimum wage or $1000 an hour.
Edit……
Just had a package delivered today by FedEx. First time any of the delivery networks out there have sent me a picture of the package that was delivered. They had the exact time of delivery sent to my email,and I asked for it to be set on the back porch which they did. Hopefully it is still there when I get home! I live out in the country so it should be.View attachment 1418044
That happens when the performance of employees is totally focused on numbers of packages delivered per hour/day whatever and all focus of management ignores those who ship and or receive packages.... We cannot measure that so it is to be ignored and focus us on criteria we can quantify. Been through that seen the havoc it caused on customers and employeesMy Fed-up X driver decided to drop my AMP Annealer from waist-high, down to the concrete outside my door. Even with "Fragile" packing tape all over the box. Pride in service barely exists anymore.
Well, I guess video evidence and continuous damage claims are the answer then.That happens when the performance of employees is totally focused on numbers of packages delivered per hour/day whatever and all focus of management ignores those who ship and or receive packages.... We cannot measure that so it is to be ignored and focus us on criteria we can quantify. Been through that seen the havoc it caused on customers and employees
The shareholders value minimum cost and maximum deliveries. Unless the package is gone/stolen they don't care, its cost of business. Until the company values other metrics in their "NPS" analytics, that won't ever change.Well, I guess video evidence and continuous damage claims are the answer then.