Can I ask, have you ever filed a claim?
I hope you're asking me for a response...
I've had State Farm my whole insurable life, home and cars. That's all I needed when I was employed by other folks in a company. They paid health and life for me because of my rank in the company.
State Farm and I had a very nice sit down discussion when I left corporate life for a business on my own. Yes, they handled everything except the business insurance which I had to find from another supplier. Business insurance for a gunsmith is totally different from the regular Home, Life and Casualty. Fortunately SHOT Show was in a couple of weeks and there were a dozen or more insurance companies (at that time) who wrote policies for gunsmiths.
Have I filed a claim with State Farm?
Once as a homeowner and once for my car.
I did not call them, they called me to arrange for an estimator to look at the house.
The new roof was severely damaged in an awful tornadic wind/hail storm. They took care of everything to completely replace the original new roof with another new roof. The screens had to be replaced and a new energy pack on the roof was a total loss. Everything was replaced new.
Driving down a small 2-lane country road in Georgia, a small doe jumped right out from the roadside. Fast reaction timing had me just tap her rear end, knocking her a little sideways. She got right up and ran off. The car was not so lucky. I called State Farm, they took care of everything after receiving my assessment of the accident. It took a week for the repairs from a highly recommended shop, it was perfect! Not dollar one from me just a quick phone call to see if I was happy. I also received a letter from the body/repair shop asking if I was happy or needed anything corrected.
My business insurance is handled by a company specializing in working with gunsmiths. I also have machine insurance for the CNC machines in the shop. Speaking of which, I need to get back to work...

Regards.