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Got a question for you all

I had a scale for about four or five years and it started not holding a zero and wandering if a weight was left on it. I called the manufacturer, or someone representing himself as the manufacturer and I talked nice to them like always do on here. They said send it back and they sent me a new or repaired unit before they gen got mine and at no cost. I thought that was wonderful as the unit was four or five years old.
These $400.00 scales cost what to manufacture? Ten bucks?
 
As Dusty points out (that's a tough one) scales are a delicate instruments even though you may not see a damaged box it could have been dropped or mishandled during shipping. Where it me "
I would be upset however you may want to refer to Man Law # 2
Which clearly states that a deal is a deal.
Just don't openly trash them on the internet refer to Man Law #1
Say it to there face!
Just me course.
Hope it works out
J
Well I don't believe I've give up a name or bad mouthed him in any way but it's getting close as he is now ignoring me. The last message I got from him he was blaming me for a power surge.
 
Was it insured when shipped? Here's the perfect example of why you insure things in the mail.
Yes it was insured. I took the whole thing item packaging etc to the local post office they said packaging and if they turn it into the claims department they most like would blame packaging also. It was in bubble wrap but only the 1/4" bubble stuff.
 
Oh and if I make a claim they keep the scale till all the dust settles. So looks like no matter what I'm taking it dry and hard as now the seller won't even acknowledge my PMs.
 
Oh and if I make a claim they keep the scale till all the dust settles. So looks like no matter what I'm taking it dry and hard as now the seller won't even acknowledge my PMs.
I hate hearing things like this. Pray he's on vacation with family, and not in hospital or worse. Try to have some faith despite everything. Hopefully things will work themselves out.
 
Yes it was insured. I took the whole thing item packaging etc to the local post office they said packaging and if they turn it into the claims department they most like would blame packaging also. It was in bubble wrap but only the 1/4" bubble stuff.
So you spent time with a factory tech and he said load cell is bad? Now to fix it you have to pay for it? The seller won’t acknowledge your attempts to contact him? I’m with pirate Dan on this one. If I sell something and someone is not satisfied I take it back and refund their money period. A seller who isn’t willing to do this is not a seller worth dealing with. This is why we have trade counts. Give the guy a negative trade count and out him. I sure don’t want to deal with this guy and I doubt anyone else does either. You sound like a good honest man and I’m very sorry this happened to you. Oh and when we see the guys name make sure his address is with it.
 
So you spent time with a factory tech and he said load cell is bad? Now to fix it you have to pay for it? The seller won’t acknowledge your attempts to contact him? I’m with pirate Dan on this one. If I sell something and someone is not satisfied I take it back and refund their money period. A seller who isn’t willing to do this is not a seller worth dealing with. This is why we have trade counts. Give the guy a negative trade count and out him. I sure don’t want to deal with this guy and I doubt anyone else does either. You sound like a good honest man and I’m very sorry this happened to you. Oh and when we see the guys name make sure his address is with it.
I think I have a trade count of 3,,but that does not take into account of other things I have done.my opinion only ,counts can be deceiving.before I post a name on here
I'll meet him at his front door,one good excuse to dust off the Harley,,roadtrip,,,:rolleyes:
 
I think I have a trade count of 3,,but that does not take into account of other things I have done.my opinion only ,counts can be deceiving.before I post a name on here
I'll meet him at his front door,one good excuse to dust off the Harley,,roadtrip,,,:rolleyes:
If I’m a seller and I know someone isnt happy with something I will make sure they can contact me and I will be contacting them to try to make it right, as long as I’m physically able. If a seller avoids someone when they know there is a problem that seller deserves no consideration. They deserve to be outed and I’d also like to meet them at their door.
 
I plan to give him till Monday evening to get back to me. He PMed me around 9:30 or 10:00 last night, Friday. That was when I ask for my money back, his answer was he had to think about it,then bitched that I didn't offer to pay for shipping. That said his add said "shipped". So I think giving him 48 hours + to think about it is more than fair.
 
I've been labeled a lot of things in my life,,some good,,some not so good,,and some right down there as agent of the DEVIL his self,,before I out someone on the internet I'm damn sure
going to have all the facts and all my ducks in a row.THIS STUFF ON HERE IS FOREVER,you can find post from 10 years ago.but do not fear,I will call you out,,:rolleyes:
 
I plan to give him till Monday evening to get back to me. He PMed me around 9:30 or 10:00 last night, Friday. That was when I ask for my money back, his answer was he had to think about it,then bitched that I didn't offer to pay for shipping. That said his add said "shipped". So I think giving him 48 hours + to think about it is more than fair.
$13.50 is a small price to pay to get $500 back. And a cheap lesson
To quote 1 of my cousins.
" I've been f@(|\€d so hard and so many times, that when I fart it dosent make a sound!"
Agian have faith it'll work itself out.
If not, but all means a lil trashing is in order
 
Alway , always take a picture with the newspaper and the electrical item turned on . Box and mail asap. The photo will show date and time .
The receipt will show it also .
Electronics are always a hard item to guarantee. Surges , scans , drops , bouncing , hard landings etc . But the pic helps a little
 
I once sold an electrical item , was new , never used . Plugged it in before I shipped it , worked as should . Get a phone call , buyer says it's not working , so I have him send it back . Got it , plugged it in , works fine . Come to find out new owner found one cheaper and bought that !
Gotta be careful and be open to both parties side .
Yes it was a phone call !
 
Yes it was insured. I took the whole thing item packaging etc to the local post office they said packaging and if they turn it into the claims department they most like would blame packaging also. It was in bubble wrap but only the 1/4" bubble stuff.

After reading through this entire thread it would appear that a fragile electronic device not being shipped in its original packaging was more than likely the issue. I wont even buy an optic if its not shipped in the original package. The seller seemed to do his part with insuring the scale but maybe not packing it as carefully as he should have but doesn't seem like there was any foul play.
 
Through this site, I sold a, used one time, Chrono chronograph and told the buyer before shipping, I didn't know for sure if it worked. Told him to try and use it and if it didn't work, I'd refund his money and let him keep it. Not talking $500 but still not peanuts. The dollar amount wasn't worth my selling reputation either. I guess it worked, I haven't heard back from the buyer. Having said that, I think a good compromise would be to get it repaired and have the seller cover those costs.
 

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