okie
Gold $$ Contributor
yes thats right
When you know you are having a bad day!
- Thread starter hemi
- Start date
To fill in some of the details. The builder had ordered both the reamer and barrel, but to my specifications. Leading up to this point in the build from scratch project, there have been other set backs and delays. They are reputable builders and do very high level work. I wouldn't want to name names because I don't think that is appropriate.
The thread I started was not meant to place blame or call out anyone involved. I owned and ran a high volume machine shop for almost 20 years before retiring. We produced millions of parts annually with many custom ground tools that were only applicable to a specific job/part.
In most cases those custom ground tools had a service life in the millions of cuts/cycles. The machining process is highly controlled and when everything is just right I marveled at how long tools would last. It was also dependent on the machining operation and the material being cut. Those same tools that might last millions of parts under the right conditions could at the same time last only a split second under the WRONG conditions. In 99.99% of the time
a tool failure occurred due to misalignment or improper speeds and feeds period. It was extremely rare the cause of tool failure was an improperly made/ground tool. However, in the aftermath of a tool failure there is usually so little of the original tool left intact to inspect that it is pointless to try. From the standpoint of the business owner (me) I was ultimately responsible for eating the costs of something that did not go right internally. I never questioned that responsibility nor would I even think of going back to the customer in an attempt to charge back the customer for what I considered our failure.
Bottom line is, as previously stated, Sh*t happens, suck it up, look to prevent repeating the same mistake, and move on while considering the costly error a learning experience.
Back to the rifle build process, it is delayed another several months which I consider unfortunate, but I can live with that.
hemi
The thread I started was not meant to place blame or call out anyone involved. I owned and ran a high volume machine shop for almost 20 years before retiring. We produced millions of parts annually with many custom ground tools that were only applicable to a specific job/part.
In most cases those custom ground tools had a service life in the millions of cuts/cycles. The machining process is highly controlled and when everything is just right I marveled at how long tools would last. It was also dependent on the machining operation and the material being cut. Those same tools that might last millions of parts under the right conditions could at the same time last only a split second under the WRONG conditions. In 99.99% of the time
a tool failure occurred due to misalignment or improper speeds and feeds period. It was extremely rare the cause of tool failure was an improperly made/ground tool. However, in the aftermath of a tool failure there is usually so little of the original tool left intact to inspect that it is pointless to try. From the standpoint of the business owner (me) I was ultimately responsible for eating the costs of something that did not go right internally. I never questioned that responsibility nor would I even think of going back to the customer in an attempt to charge back the customer for what I considered our failure.
Bottom line is, as previously stated, Sh*t happens, suck it up, look to prevent repeating the same mistake, and move on while considering the costly error a learning experience.
Back to the rifle build process, it is delayed another several months which I consider unfortunate, but I can live with that.
hemi
I do agree the financial issue needs to be addressed and clarified in a follow up call.
hemi
I would recommend that you not only follow up with a call that outlines financial responsibility but also what is to be provided.
Further from my experience as a procurement agent, I would follow that phone call with a confirmation, in the form of an email, of your interpretation of the conversation and the agreement of who and what is required by each party.
Trust me on this issue, you need to document everything. If all comes out right, then great and that will most like be 80% or 99% of the cases, but when everything hits the fan, you will be glad you documented everything.
We document, not because of the responsible supplier, but because of the few who are not. Sadly, we only find out who is the responsible supplier and who is the other after the rest hits the fan.
Papa Charlie, very well said and completely accurate. The lack of a paper trail to some might even encourage at a later time a less than "stand up" accounting of the financial outcome.
hemi
Insurance doesn't cover mistakes , well maybe if you drove through a red light and hit someone. Insurance is expensive enough , could you imagine what it would cost if every mistake was covered by insurance ? Don't like the checkering job , oh that's ok my insurance will buy you another AAA walnut blank and the thousand or so dollars to start over or how about , gee you didn't win the match , must be the barrel , don't worry I'll just run it through my insurance and get you a new one . Well I guess chit happens and we move on , hopefully as soon as possible .
If the smith has "completed operations" coverage, it may pay for the loss. BUT this coverage is expensive. Some carriers write it to cover only personal injury to the Plaintiff.
What does the reamer manufacturer have to say? He would likely blame the smith.
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Sounds more like my Doctors insurance! I wonder how many claims newbies get before they're dropped . Maybe like new drivers , very expensive till you prove yourself with no accidents or you hit 25 yrs old . I really never even knew of such a thing , only been out 8 maybe 10 yrs . Is it available in all states ?
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Most commercial policies are written in all 50 states, but not all. Depends on the individual carrier, and their state filings.
Thanks , not that I could ever find myself ( even 20-30 yrs ago ) submitting a claim for a reamer and still useable barrel , although it'll be a bit shorter . Insurance , to me , is for the unimaginable devastation .
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