When you know you are having a bad day!

[hemi]

Got a call from my rifle builder with some bad news. After waiting months for a custom reamer and a new barrel, he said when the barrel was being chambered the reamer shattered and destroyed the barrel. He didn't add much other than to say, do you want me to order another reamer and barrel ?

Now stunned and realizing the gentleman on the other end of the phone was not a happy camper and speaking to me, another not so happy camper, what could I say?. Well, yes go ahead and order the replacements.

How often have you had to make a similar call?

hemi

 

[Ggmac]

Broke one reamer but never called , just ordered another reamer and barrel

 

[okie]

Got a call from my rifle builder with some bad news. After waiting months for a custom reamer and a new barrel, he said when the barrel was being chambered the reamer shattered and destroyed the barrel. He didn't add much other than to say, do you want me to order another reamer and barrel ?

Now stunned and realizing the gentleman on the other end of the phone was not a happy camper and speaking to me, another not so happy camper, what could I say?. Well, yes go ahead and order the replacements.

How often have you had to make a similar call?

hemi

Dang, can he set it back some???

 

[hemi]

Wasn't even offered the option of setting the barrel back. Not sure I would be too thrilled with that because the barrel contour to stock fit likely would be affected depending how much it would need to be cut.

hemi

 

[Bill K]

Hopefully his insurance will cover the extra cost/replacement and not you paying more than originally quoted.

 

[AndyA]

This is not your problem. Sucks to be the business owner but such are the joys of owning your own business. Do not pay extra.

 

[jkl]

Jim Borden broke 1 in a rifle I have. He made it right. Shot well for me.

John

 

[hemi]

The subject of financial responsibility never came up and can't imagine it falling back in my lap.

hemi

 

[Riesel]

The subject of financial responsibility never came up and can't imagine it falling back in my lap.

hemi

Hmm...................When he asked if you wanted him to order a new reamer and barrel...????
I think that he, as the gunsmith, should advise you that your project is going to be running late because of some difficulties. I believe I would speak to him again to be sure that everyone is on the same page.

 

[Dusty Stevens]

sh*t happens. its a sucky deal for all involved

 

[Sniper338]

Ive never even thought about this happening... shitty situation for all..

What brand reamer was it?

 

[boltfluter]

Unfortunately, things go sideways every once in a while. Just the nature of being in business, and not a fun phone call to make for either party.

Paul

 

[Ggmac]

Ive never even thought about this happening... shitty situation for all..

What brand reamer was it?

I was in a class when one student broke 3 reamers in as many weeks . He finished and opened a shop . I don't know how long it lasted .
Reamer bring has nothing to do with it , just the wait time .

 

[dolek]

Ive never even thought about this happening... shitty situation for all..

What brand reamer was it?

Brand ? This stuff happens,no sense in trolling for a brand ...

 

[Papa Charlie]

Your post makes it sound as though the GS was asking if you wanted to purchase another barrel and reamer. Maybe the conversation wasn't exactly as you posted it, but if it was, I would be on the phone to verify his meaning, because you should not be held responsible for this issue. Also, I would want to verify that if he is ordering the replacements that he is going to order the same ones you did.

 

[Dusty Stevens]

Your post makes it sound as though the GS was asking if you wanted to purchase another barrel and reamer. Maybe the conversation wasn't exactly as you posted it, but if it was, I would be on the phone to verify his meaning, because you should not be held responsible for this issue. Also, I would want to verify that if he is ordering the replacements that he is going to order the same ones you did.

He’ll never know thats an er shaw or green mtn barrel right?

 

[Bill K]

He’ll never know thats an er shaw or green mtn barrel right?

And what is wrong with either of those barrels, in your opinion ?

 

[338 Mollett]

I'm with the others on this ,it's his baby.The only thing you should have to endure is a time delay.Also supports my motto -machine is on glasses on!

 

[Dusty Stevens]

And what is wrong with either of those barrels, in your opinion ?

If thats what floats your boat and the accuracy is up to your expectations theyre fine. Most folks can see the difference in a $75 barrel and a $300+ one though.

 

[IdahoSharpshooter]

5-star answer: Kelblys broke one of mine doing a barrel thirty years ago. They called to ask me where I got the reamer made so they could order a replacement. Never mentioned paying for it.
I would expect the same answer from any gunsmith.