What to do with Nightforce?

[Dave M.]

Not sticking up for these companies but, they are complicated precision instruments
and you only hear of the few that have problems and not the other 95+% that don't.
Just look at cars.....

I work in the auto biz and when we have an issue as noted by the dealerships that ranks about 0.5 IPTV (incidents per thousand vehicles) it’s an all hands on deck situation to root cause and fix it. That is 0.05% of the vehicles on the road have been found with this issue. Pretty small number.

 

[davidjoe]

NF turret screws have to be tightened every so often. If they were completely loose, the turret cap would just rotate with an obvious lack of connection. There are multiples on each knob and the trouble can arise when one or more becomes just loose enough to allow the knob to slip, sometimes, or such that the assumed click was actually a return to the original detent after slippage.

I suspect that NF starts there, and next runs quickly through all permutations of the range of adjustment. These things, of course, most of us probably would think to do. I haven’t had problems with my NF scopes. Scope tracking can’t really be a problem in the direction the spring is being compressed, as I understand it. This simplifies the issue usually and explains the rapping we see being done on scopes by individuals and makers. Taking them apart when this is suspected would amount to elective exploratory surgery.

 

[ken158]

That’s just an assumption, do you have any facts to support your claim ?

When I called to discuss a errant scope I ended up talking to a repair guy that told me when a scope with such complaints arrive, they just take it apart and replace the adjustment guts instead of trying to find one or more issues that may be causing the problem. They run the checks and return that nothing is wrong with the scope.

 

[DHuffman]

When I called to discuss a errant scope I ended up talking to a repair guy that told me when a scope with such complaints arrive, they just take it apart and replace the adjustment guts instead of trying to find one or more issues that may be causing the problem. They run the checks and return that nothing is wrong with the scope.

This is how I suspected it worked

 

[JEFFPPC]

When I called to discuss a errant scope I ended up talking to a repair guy that told me when a scope with such complaints arrive, they just take it apart and replace the adjustment guts instead of trying to find one or more issues that may be causing the problem. They run the checks and return that nothing is wrong with the scope.

So why over the years could they not be truthful and include that information with the returned scope? I have spent 10s of thousands of dollars on scopes but for the last close 20 years none of it went to NF because of this. They lost a customer for life. Be untruthful to me and why should I ever trust you again?

 

[boltfluter]

One problem with the Vortex is if you put the ring too close to the turret housing it will screw with them, it even says it in the instructions. I have seen a lot of people have issues from that. Not saying that was your cause.

Sounds like some reengineering is needed here.
Paul

 

[6.5 forever]

Sounds like some reengineering is needed here.
Paul

Could be.
But I think all brands could be affected by that.

 

[muleystalker]

Could be.
But I think all brands could be affected by that.

I never put a scope ring right up against a scope turret body, I always leave at least 1/4" or more if possible. I like to space my rings out as far as I can get away with on the scope tube, also I aways leave the same 1/4" from the front bell.

 

[muleystalker]

Sounds reasonable to me. Why horse around testing when it could just be stripped and reassembled and returned.

Thats fine but just be transparent about it and don't say we found nothing wrong with it, that way when you get your scope back you can have a little bit of confidence in it instead of having to sell it off or relegating it to a $2000.0+ paper weight on your shelf. Just be up front.

 

[DLT]

Leupold use to be famous for that, they always said no problem found but it came back fixed, so who cares

Buy a March. Yes, I've had to send one back, but darn it, THEY FIX THEM, and tell you what they did! That's as honest as one could expect.

The couple of leupolds and 1 sightron I have sent, came back with letters saying what was wrong and what the fix was and a phone call

 

[steve210]

The couple of leupolds and 1 sightron I have sent, came back with letters saying what was wrong and what the fix was and a phone call

They started owning up to their problems later on, the last couple i sent back they did say what they found and fixed it.