When you get a "bad" product it has to be the company's fault because we all check our action screws, torque our scope base/ring screws, follow all directions, check everything twice, use the product only as intended,etc.
I went to a shooting school a while back. On their website there is a page they ask all the students to read before coming to the school. There is a list of things to do/check before coming. One of those is to check/torque scope base/ring screws and action screws. The staff verifies zero at the start of the first range session. When they picked up one rifle there was enough movement between the stock and action you could actually see it. The action screws were not even hand tight!
From where I sit, the big issue today is that thanks to the internet of things we all want instant gratification and we don't want to take any responsibility for our own actions. Any negative consequences must be someone else's fault, right? Isn't that why the tort law industry is booming today? Kinda like the Roundup lawsuit in CA recently. The plaintiff actually testified that his clothes got soaked with the Roundup he was using on multiple occasions! Maybe it is just me, but if you are dumb enough to allow yourself to get soaked in ANY chemical and don't get it washed of promptly then whatever happens is on you not the manufacturer!
I have only dealt with one company that I was not satisfied with in the firearms industry. It has been tempting to add to the bashing in the threads about the company but there has been enough discussion by others that I don't see any need to add to the negative commentary. I handle this the same way I do other consumer issues, I vote on whether a company should stay in business with my dollars. I know that many times my vote is small and gets lost in all the other transactions but it is still my vote! My vote goes to the supplier with a product of the quality I want with customer service that will back it up. Brings to mind A.G. Russell (https://agrussell.com/). Go read their guarantee.
I went to a shooting school a while back. On their website there is a page they ask all the students to read before coming to the school. There is a list of things to do/check before coming. One of those is to check/torque scope base/ring screws and action screws. The staff verifies zero at the start of the first range session. When they picked up one rifle there was enough movement between the stock and action you could actually see it. The action screws were not even hand tight!
From where I sit, the big issue today is that thanks to the internet of things we all want instant gratification and we don't want to take any responsibility for our own actions. Any negative consequences must be someone else's fault, right? Isn't that why the tort law industry is booming today? Kinda like the Roundup lawsuit in CA recently. The plaintiff actually testified that his clothes got soaked with the Roundup he was using on multiple occasions! Maybe it is just me, but if you are dumb enough to allow yourself to get soaked in ANY chemical and don't get it washed of promptly then whatever happens is on you not the manufacturer!
I have only dealt with one company that I was not satisfied with in the firearms industry. It has been tempting to add to the bashing in the threads about the company but there has been enough discussion by others that I don't see any need to add to the negative commentary. I handle this the same way I do other consumer issues, I vote on whether a company should stay in business with my dollars. I know that many times my vote is small and gets lost in all the other transactions but it is still my vote! My vote goes to the supplier with a product of the quality I want with customer service that will back it up. Brings to mind A.G. Russell (https://agrussell.com/). Go read their guarantee.
