Experience with Vendor?

[spclark]

Found a vendor a week ago on-line with 8#'ers of H4350 in stock so I ordered 2.

No e-mail confirmation, nothing to indicate transaction is proceeding (save for account showing status as 'processing' as of two days ago), no reply to e-mail I sent Wednesday asking for info.

Have others done business with these folks? I think they're new on the scene so maybe just not up to speed yet:

https://reloadingunlimited.com

 

[JRS]

Read their terms and conditions policy. Especially the return policy! Not someone I would conduct business with.

"If the item/package has shipped, the order may not be cancelled and the order may not be returned". "All orders once shipped are considered final and cannot be refunded".

 

[XBBR Shooter]

Read their terms and conditions policy. Especially the return policy! Not someone I would conduct business with.

"If the item/package has shipped, the order may not be cancelled and the order may not be returned". "All orders once shipped are considered final and cannot be refunded".

The return policy does not matter when you are buying powder - you (as an individual) cannot ship powder.

 

[JRS]

The return policy does not matter when you are buying powder - you (as an individual) cannot ship powder.

I, as a certified HazMat individual, most certainly can. The fact is, the return policy is unacceptable.

 

[XBBR Shooter]

I, as a certified HazMat individual, most certainly can. The fact is, the return policy is unacceptable.

That is good for you, but for the other 99.99% of shooters, they cannot return powder.

I am NOT defending the vendor's return policy... and I would not do business with them. I was commenting on returning powder.

 

[PatMiles]

I can probably count on one thumb, the vendors I have dealt with that would accept returns on powder UNLESS the vendor shipped the wrong product and I have had that happen to me once.

 

[rardoin]

I have experience with that vendor. I ordered an 8lb keg of H4350. The website listed the quantity in stock as 3, I ordered one and within 1 minute or so they listed as sold out. I emailed them to ensure that my order was received and a response later that day confirmed it was and I had the product in the usual UPS ground time from their location. I would buy from them again.

Addendum- IIRC it did take a while to get order confirmation email and shipping info. I am spoiled by vendors such as Sinclair/Brownell's etc that give near immediate confirmation so i was impatient but they delivered as promised in a time frame that was normal from other vendors.

 

[spclark]

OK, helpful info.

That they've not yet replied to my e-mail's my biggest issue, what with no phone number shown on their contact page.

 

[JRS]

OK, helpful info.

That they've not yet replied to my e-mail's my biggest issue, what with no phone number shown on their contact page.

Right there on the top of their home page: 1-844-RELOAD-1

The issue isn't the return of powder, but the return policy itself. No return or refund on any shipment.

 

[spclark]

Right there on the top of their home page: 1-844-RELOAD-1

Overlooked that, gess 'cause it's black text on grey background on my browsers. Called just now, order's shipped & tracking's getting e-mailed.