D-4297
Gold $$ Contributor
Recently had a problem with my RCBS , A-12 Press . Yes ! I said A-12 ! It is equipped with a Primer arm , and the stainless steel spring broke off , after some odd sixty years of use . I called them ; and the Tech was very co-operative after telling me he had no data for that model , since they stopped making it in the early sixties . I told him I had researched all the cartoons ( pictures ) of all their presses , and the same part was available on another Press they currently make . Described the part in detail , and told him the press model . He went through the data , and found what I needed . Said it would be in the mail in a day or so .When I asked the cost , His reply was , "No Charge" ! For it lasting that long , it's warranted .
Hopefully ; It will be here this week . But I can't complain about how my problem was handled , so far .
Hopefully ; It will be here this week . But I can't complain about how my problem was handled , so far .