The old RCBS is gone

[D-4297]

Recently had a problem with my RCBS , A-12 Press . Yes ! I said A-12 ! It is equipped with a Primer arm , and the stainless steel spring broke off , after some odd sixty years of use . I called them ; and the Tech was very co-operative after telling me he had no data for that model , since they stopped making it in the early sixties . I told him I had researched all the cartoons ( pictures ) of all their presses , and the same part was available on another Press they currently make . Described the part in detail , and told him the press model . He went through the data , and found what I needed . Said it would be in the mail in a day or so .When I asked the cost , His reply was , "No Charge" ! For it lasting that long , it's warranted .
Hopefully ; It will be here this week . But I can't complain about how my problem was handled , so far .

 

[wildcat3d]

I wonder how many of us are reading these posts on devices that are primarily created in China?? sorry, I couldn't help myself. jd

Everyone.

 

[ebb]

I've never had an issue with RCBS replacing a broken part, they have always been happy to do it. Untill recently I've never needed anything out of the ordinary. I have a friend with 3 Nambu pistols and no ammo. I decided I would make ammo for him but have not been able to do so. Nambu dies are going for over $300 on E bay. Ch4D has them listed on their list of products but they have been out of stock. The loss of RCBS custom shop is going to be a death blow to some shooters who want to shoot something obsolete. Maybe soon someone will pick up this niche spot in the market.

 

[Tesoro]

I wonder how many of us are reading these posts on devices that are primarily created in China?? sorry, I couldn't help myself. jd

Everyone.

Noone. None of our devices were primarily 'created' by Chinese. But they did put them together for us and then package them up.

 

[COshooterII]

second that. I have made it a point to have zero chicom loading tools on my bench. I think I am there. Anyone else?

I don't buy any thing from China, but this time your wrong. Hedge Fund's it the problems. If it isn't hugely profitable then it gets cut, closed or forgotten.
ShooterII.