Rifle Basix customer service!

[nilebartram]

Just want to let people know about Rifle Basix's Customer service. I ordered a L-3 trigger. I received the package but no trigger. Someone open the package, took the trigger and resealed it with tape. I notified Rifle Basic and emailed pictures of the package. They sent me another trigger, 2nd day priority mail. Is that great service or what. I have ordered three triggers. This is the first time I hard problems. Anyway, just wanted to let everybody know, they have good customer service. nilebartram
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[jonbearman]

The owner is a stand-up guy. I lost a spring when assembling a savage trigger and he sent me a few free of charge. He was not only friendly but very understanding.

 

[Wirelessguy2005]

I agree! Clay at Riflebasix is a standup guy and i wouldn't hesitate to do business with him again. I have purchased many triggers from them in the last few years, they have always been great on the phone and willing to stand behind their products.

 

[johnmyers]

Same experience, Clay is a great guy

 

[Superx1]

Just dealt with Clay about a new trigger. I couldn't get it down to 8oz, he offered to send me another that was presdjusted to 8 oz. Great customer service I was very pleased.