That's perfectly normal for red dot optics in that price range. You could try to send it back to the company. Not sure what you expect. The good ones are 600$+ I have several low budget ones and a couple are okay and some have the starburst effect. I don't mind for short range pistol plinking but you'd be hard pressed to do any sort of "precision" at all with a red dot.... Even with a 3 or 5 power magnifier you're still going to struggle. You can shoot steel or plink but not shoot a BR match ; )I have a $100+ red dot and the dot is an oval which makes precise shooting impossible. Is there a way to adjust the "DOT"? Or Is it my eyes?