Has anyone here had a reamer from PTG Re-ground lately? I need to send one back in for a regrind (resharpen) and trying to get a ballpark on their turnaround time?
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Thanks
What did PTG say when you called them? You did call them, didn't you?
Personally I'd rather have a mild case of the flu than try to get ahold of a representative on the phone nowadays.....push 1 for this..push 2 for that. For faster service, please enter your 16 digit account number. Please re-enter your 16 digit account number. If your account number starts with 0, you must enter the 0. OK. I found your account. Your balance is...(exactly what I'm looking at online). Your next payment is due (exactly when it says it is due online). Your last payment was (exactly what you paid). 20 minutes later you get a representative: Could I have your account number please?
--Jerry
Manson will only if its actually ground on centers correctly which is a crapshoot
Out it in the trash. I would not use it if was made by ptgHas anyone here had a reamer from PTG Re-ground lately? I need to send one back in for a regrind (resharpen) and trying to get a ballpark on their turnaround time?
Thanks
Apparently you have never dealt with PTG. They have never come remotely close to meeting a quoted deadline they have given me over the phone in the last 5 years. That is probably why the OP is asking others about their experiences.What did PTG say when you called them? You did call them, didn't you?
Hmmm, I"ve never had good luck with the front office placing orders...until I figured out who to ask for. Not saying that is a good thing, but there are some sharp folks available if you do enough business to figure out who.So what do you call it when a manufacturer is knowingly providing substandard
tooling. People not getting what they pay for. Losing time and money re cutting chambers.
Then finally giving up and going to another reputable manufacture. And throwing a 200 dollar
junk reamer in the trash.