Praise for Lyman Borescope Customer Service

[jackson1]

Let me preface this buy saying, I don't make a habit of complaining or returning products. In fact his is the 4th time in 53 years of competitive shooting, that I have ever needed a repair or service on a gun or shooting equipment. Gave Lyman a call this morning with about my bore cam, regarding the light no longer working on my 2 plus year old camera. They are shipping me a replacement wand free of charge. Did not expect this and would have been happy to pay for the part. I use it regularly and am happy with it. No it is not a Hawkeye but it serves me well. Again I was not expecting a free part. Thank you Lyman for your excellent service on my equipment.

 

[Bc'z]

Great news.
I feel that manufacturers of our shooting supplies realize shooters are the back bone of thier industrie.
Taking care of us insures thier future.

 

[biggen0_8]

I'm glad to hear that Lyman is making it right for you.

And I should probably stop right here, but I never do. But if manufacturers are going to source the majority of their products from China, they had better be prepared to have great CS. Nothing against Lyman, I have several of their products, including the borescope.

 

[Ledd Slinger]

That's awesome. I will always go out of my way to support and buy from companies with great customer service My Lyman borecam has worked great over the last few years. If I ever have an issue this is great news to hear

 

[miles13]

They gave me a replacement at no charge when mine was about 14 months old, great service.