butchlambert
Site $$ Sponsor
I have used them for years. Always somebody available for help, customer problems, and technical advise. Last week they shipped 2 large rubber half circle things and also an item that I ordered incorrectly. I emailed them and had an answer in 15 minutes. They sent the correct items and I received them already. The UPS store here couldn't figure out the Mc Master-Carr return UPS numbers and wouldn't handle it. I sent MC another email and they said don't worry as they would credit me for the wrong item that I ordered and said keep or destroy the incorrect items.