If you can’t provide any useful insight or information, then I see no reason for any comment in the first place. I’m sure you have a reason, but with no explanation, your claim is baseless and should be deleted
Ok, i`ll play that game....
The ep5 arrived in a perfect shipping container box, ZERO damage, i open the shipping box only to find that the box that the scope is in, is damaged severely. Who the hell ships a KNOWN damaged scope box with a damaged scope in it!!!!! You could obviously SEE that the box was practically crushed! Yet the shipping box everything came in, was in perfect condition. They just simply didn`t give a sh!t and just tossed whatever they had, into the shipping box and sent it out the door without even caring! Did they really think a customer wasn`t going to notice, or care??? They simply didn`t have any quality control the day this one got shipped. Hopefully, they have addressed their quality issues. I bet i wasn`t the only arken victim out there.
Contents in the package:
They sent 30mm rings with the scope when we all know damn well its a 34mm scope (DUH!!!!!)
They sent the wrong scope covers! Both were wrong, and both were the same size (DUH!!!!!!)
They sent the wrong throw lever.
Inspection of the scope:
The power ring locked up on the low end and would hardly even move without over forcing it.
The illumination, just flat out couldn`t be used during daylight at all. Never seen one so dim & terrible.
This is just my opinion, the glass didn`t equal all the hype everyone blew it up to be. Mediocre at best.
The parallax didn`t move smoothly at all, was super stiff, nore did it do much as far as focus.
Contacting for the return:
I emailed, i called, i left message after message, and it seems my messages were ignored for MANY days. Then after the return policy was past its date, SUDDENLY, i get an email saying i`m out of the return policy timeline to get a refund. I told them i had proof that i contacted them the next day when the scope arrived, telling them that the scope was being returned for being totally defective, and that they had ALSO sent all the wrong items with the scope. They played the "oh i don`t see anywhere where you contacted us". After they said that, i told them i will seek legal advice where we go from here. It was amazing how they all of a sudden, found my messages. Then my money was refunded quickly after that.
Its hard to make a second impression good, when the first one went so bad.
Sorry, arken left a very bad taste, for me.
YMMV