Glades Armory.....Problems?

[walker2713]

I've been OK with past transactions...but now paid for an order Monday, they emailed acknowledging payment and saying it was shipped but didn't provide any tracking information.


I can't open up that transaction on the My Account page on their website, they haven't answered emails, there's no telephone number or street address listed on their site, and their Facebook link is a dead end.


Anyone else having problems with them?


George

 

[tmwinds]

According to the Better Business Bureau their phone number is 786-691-8456. I did not verify this number.

 

[walker2713]

According to the Better Business Bureau their phone number is 786-691-8456. I did not verify this number.

That's the dead end number I called.....recorded message--no one available....try back later.

I opened a file with Paypal....unless something shakes in the next week I'll file a complaint with them. I'm not sure that'll get my $55 back, but I'm going to do what I can.

 

[can1010]

my last part took 10 business days to show up. they use the postal service and it normally takes 3 days in lower 48 so they either didn't ship when they said or postal service screwed up again

 

[walker2713]

can1010: I've ordered several tactical style bolts from them in the past, and they sent them USPS Priority.

It still may show up, and I may start growing a full head of hair tomorrow....but neither are likely.

 

[Danley]

My one and only order from them took 4+ weeks to receive.

 

[vonb]

I tried using them and they sent the wrong part. There was no ability to communicate said order. I had to file dispute with CC company to receive reimbursement. I would not recommend them and will never use them again.

 

[walker2713]

Well, after poor mouthing Glades...what shows up in my mail today but the bolt handle I ordered! Glad to have it....maybe they're still alive. However, I doubt that I'll try it again....when you can't reach a company, it's not a good situation.