I talked to "Nelly" a couple days ago at 800-726-3364 and she was able to confirm that my rebate was there and I'd be getting a check in a couple weeks. Seems they're cutting checks in batches (?); oh, and I think it's "6" on the automated menu, but don't hold me to it - just press whatever gets you to a person.
Edited to add that I e-mailed my rebate on 2/26 and e-mailed Randi on 3/23 (no reply from Randi).
Dennis
Ditto... Will be 2-4 weeks, but they did receive my rebate form and it is being processed.