tclaunch
Silver $$ Contributor
I had called and spoke with Kyle at Brux barrels over a possible issue with one of their barrels, I was told to send it in and they would look it over and see if they could make sence of the issues I was seeing.
After they recieved it I called to put my name with it as I had forgotten to send a note with it. Norm Brux answered this call and found my barrel immediately and said he had looked at it, and not sure if he could see why I had sent it, but told me after a few minutes he would be sending me a replacement barrel.
I was not in the least expecting such customer service, and am telling you these guys are some of the finest in the industry. It arrived yesterday, and I could not wait to get home and place it in the South Bend. It indexed beautifully. If you are in the market for a barrel, you can do much worse than a Brux Barrel. Ken, Norm and Kyle are the team, Ken is always in such a good humor, fine folks.
After they recieved it I called to put my name with it as I had forgotten to send a note with it. Norm Brux answered this call and found my barrel immediately and said he had looked at it, and not sure if he could see why I had sent it, but told me after a few minutes he would be sending me a replacement barrel.
I was not in the least expecting such customer service, and am telling you these guys are some of the finest in the industry. It arrived yesterday, and I could not wait to get home and place it in the South Bend. It indexed beautifully. If you are in the market for a barrel, you can do much worse than a Brux Barrel. Ken, Norm and Kyle are the team, Ken is always in such a good humor, fine folks.