I'll start this off by saying I like Benchmade knives, have one in my pocket now (Mel Perdue automatic). There are several in my desk drawer including a titanium liner lock with rosewood scales and a mini Pardue automatic. I think they are better made than most anything excepting maybe Emersons and I really like the design.
That said I have THREE broken Benchmade Mel Pardues sitting in front of me. Yes I use knives hard, they are a working tool. Two were sent back to Benchmede a few years back by way of my dealer and they were sent back to me in the same condition. The excuse was they had been abused and thus they would not touch them.
Great knives, customer service sucks.
In comparison I sent in an old Buck 110 I got back in 1973 or so to Buck and it was fixed no problem.
That said I have THREE broken Benchmade Mel Pardues sitting in front of me. Yes I use knives hard, they are a working tool. Two were sent back to Benchmede a few years back by way of my dealer and they were sent back to me in the same condition. The excuse was they had been abused and thus they would not touch them.
Great knives, customer service sucks.
In comparison I sent in an old Buck 110 I got back in 1973 or so to Buck and it was fixed no problem.