• This Forum is for adults 18 years of age or over. By continuing to use this Forum you are confirming that you are 18 or older. No content shall be viewed by any person under 18 in California.

Benchmade Knives

Great customer service!!

Sent a pocket knife back to them to see if they could replace the blade for me. I had dropped the knife and the tip broke off.

They informed me that they no longer made that model and to go to the website and pick a similar model no charge. The knife was 20+ years old. New knife arrived with the old knife that was also fixed!!

They have my business for as long as I need a high end blade.
 
Great customer service!!

Sent a pocket knife back to them to see if they could replace the blade for me. I had dropped the knife and the tip broke off.

They informed me that they no longer made that model and to go to the website and pick a similar model no charge. The knife was 20+ years old. New knife arrived with the old knife that was also fixed!!

They have my business for as long as I need a high end blade.
Have several Benchmade knives. . Great knife with top notch customer service.
 
Their service is great. I sent one in for a blade sharpening and clip replacement. The handle was caked in fertilizer from using it at work. When I got it back it looked brand new. They cleaned it up better than I thought possible. If it weren’t for a limited edition number stamped in the blade I would have been convinced they sent me a new knife.
 
I live not far from them and they're amazing in person as well. I've gone in my share of times to have them sharpen a knife. You walk in, hand it over, oogle the assortment of knives in the factory store and less than 10 minutes later you have a razor sharp knife back in your hands. They also do stuff like replace bent clips free of charge. Awesome company and worth every penny I've paid for all my Benchmade's I've bought.
 
Did they find a new blade or just regrind the tip? Sounds like the best customer service ever. I bought one years ago but I use mine for every thing and would end up ruining it or losing it so its a gun cabinet queen. one look at my sod buster JR and you would understand.
 
I just bought myself a Christmas present, the carbon fiber Bugout with the S90V steel blade. I cant believe how light it is for its size, you don't even know it's there. I love their knives.I had Cabelas point and several discounts so I saved quite a bit.
 

Upgrades & Donations

This Forum's expenses are primarily paid by member contributions. You can upgrade your Forum membership in seconds. Gold and Silver members get unlimited FREE classifieds for one year. Gold members can upload custom avatars.


Click Upgrade Membership Button ABOVE to get Gold or Silver Status.

You can also donate any amount, large or small, with the button below. Include your Forum Name in the PayPal Notes field.


To DONATE by CHECK, or make a recurring donation, CLICK HERE to learn how.

Forum statistics

Threads
165,793
Messages
2,203,546
Members
79,128
Latest member
Dgel
Back
Top