I am a new owner of the AMP Annealing machine. Almost immediately, I had some questions and wrote them an email, Inside of an hour I received a reply from Alex Findlay, President of AMP Annealing Ltd who answered all of my questions in detail.
Last week, I took advantage of their free brass analysis service that will test your brass and provide custom settings for annealing your brass. I prepared four different lots of brass and took them to the Post Office for mailing to AMP, which is located in New Zealand. I was hoping I would hear something in a couple of weeks. I mailed them on Friday of last week and I had an emailed report this Wednesday! That is incredible Customer Service. One of the things that I learned is that my two different lots of Lapua branded 6.5x47 Lapua brass use different program settings of the annealing machine in order to optimize the annealing process.
This is an excellent product with outstanding Customer Service.
Last week, I took advantage of their free brass analysis service that will test your brass and provide custom settings for annealing your brass. I prepared four different lots of brass and took them to the Post Office for mailing to AMP, which is located in New Zealand. I was hoping I would hear something in a couple of weeks. I mailed them on Friday of last week and I had an emailed report this Wednesday! That is incredible Customer Service. One of the things that I learned is that my two different lots of Lapua branded 6.5x47 Lapua brass use different program settings of the annealing machine in order to optimize the annealing process.
This is an excellent product with outstanding Customer Service.