I think the person or persons who approved the deal, should be looking for new employment by now.. I'm sure somebody got greased to get something that doesn't work installed....... very sad...... jim
Since the major problems did not appear until months after the system was installed, it is unclear whether poor performance is a fundamental product defect or a maintenance issue. A lot of ranges have had hiccups coming up the learning curve on electronic target maintenance issues, and if they get it sorted out quickly and provide better match and customer service going forward, the eTarget fiasco itself is probably not a sufficient reason to fire anyone.
For me, treating range customers with disdain (eye rolling, blame shifting, etc.) is a bigger issue than technical issues maintaining such a complex system. If anyone needs to be looking for a new job, I would think it would be for this.
I'm sure both CMP and the manufacturer know by now that the failed attempt at a state championship match has garnered a ton of negative attention. They've said all the right things. If they follow through, this will only be a blip in the development and improvement of the finest shooting facility in the Southeast, if not the entire United States. If the follow through fails or is weak, the resulting bad reputation will likely lead to a lot of people losing their jobs.