Kathy is the best. I recently sent a rifle to test in Mesa. Communication was spotty, but I know that guy is busy and he bested the timeline he gave me so I won’t complain. After my rifle was tested. The tester emailed me the results, I emailed back which lot I wanted. He emailed back that “I have submitted your order”. I responded that I wanted to order through GSI. I heard nothing back for a couple days.
I decided to call Good Shooting to ask. I asked her how she was doing? Blah, blah, blah. She said she’s been busy with all the test center orders. I told her I had just tested and emailed that wanted to use GS to order, but the tester never replied back. She said yeah it’ll be there tomorrow. I was confused. I said “wait, how do you know who I am I haven’t told you”. She said “I know who you are”. How do you want to pay?” I said “ But I haven’t got an email from you like the last two times”
She said “ I sent you two emails, one letting you know I had your order and one with a tracking number” I said, so what is my name? She said my name and location. I asked “but how do you know it’s me calling today? She said “Caller ID” which surprised me since I was on a work phone that isn’t in my name.
Anyway she shipped it out ( actually had the Capstone warehouse ship it) two days before I even contacted her to pay. I have ordered through them maybe three times, twice through the Marengo test center and the last order was over a year ago, but she remembered me (I assume) because I always tell her she’s Internet famous.
Luke Johnson told me she was a real good sillouhette shooter and we talked about it briefly before too.
I checked my spam folder after the phone call and sure enough the emails were there. Anyway that just blew my mind that she shipped the order out before I even made contact to pay. I got the Ammo today. That is top of the line service.
Oh, BTW she told me they just got a bunch of Lapua (CX and Midas+) in stock. I didn’t see it as in stock on the website yet. I assume they’re still processing it.
goodshootinginc.com
