UPS Bash Bros shipping?? What THE HECK

Discussion in 'Main Message Board' started by SG4247, Jul 13, 2019.

  1. Kurz


    Mar 18, 2007
    Midway employs a system similar to UPS although on a greatly reduced scale. Reducing the human handling in order to automate a system like shipping, eliminates the input of humans into the factors which apply specific packing needs for certain products. :eek:Bullets, which come in those plastic hinged boxes or double layer plasticized cardboard boxes, are deemed by the system programmer to be self sustaining, they don't need additional or special packaging.:mad:

    Most of us as individual packing people often trend towards over protection as a response to what we see in pictures and threads such as this. At least our buyers gets what they ordered in the best condition possible.:D
    Gun Smith and topclass2017 like this.
  2. 6MMsteve

    6MMsteve Gold $$ Contributor

    Apr 10, 2015
    :cool::D:eek::mad::(:)every box I get from MIDWAY IS PERFECT NO DAMAGE
  3. carlsbad

    carlsbad Lions don't lose sleep over the opinions of sheep. Gold $$ Contributor

    Mar 2, 2013
    I don't think you are correct here. Do you have a reference? I have always considered it to be the seller's responsibility to deliver it. --jerry
    Jdne5b, Geno C and foxguy like this.
  4. geo.ulrich

    geo.ulrich beware of owner Gold $$ Contributor

    Nov 16, 2009
    If you paid with a credit card you would have the option of contacting them as package is damaged..
    DaveTooley likes this.
  5. SG4247


    Jan 1, 2015
    Interesting, that mods altered my title and removed “Midway”...
  6. montef

    montef Silver $$ Contributor

    Mar 8, 2015
    Same here, they always arrive in good condition.:)
    6MMsteve likes this.
  7. Alibaba

    Alibaba Gold $$ Contributor

    Mar 7, 2017
    I bought from midway 2000 Lapua Bullets and 6 mtm ammo boxes two of the ammo boxes were crack the green plastic was never inflated they were as flat as a pancake called midway spoke with customer service and they said to send them back and we will replace them on my dime for shipping them back.
    It was cheaper to get them from Amazon.
    I also bought a protektor bolt sheath from them they sent the wrong size I returned it to them for a credit and they credited my account minus 4.49 for shipping
    I never paid for shipping since I always try to take advantage of free shipping.

    I would not get nothing from Midway ever again.

    With them it’s all about the money with his bull...t phrase.
    Bc'z likes this.
  8. DaveTooley

    DaveTooley Silver $$ Contributor

    Sep 29, 2008
    Heavy items have to be packaged securely. I ship a lot of barrels and barreled actions. There can be no room for the slightest amount of movement or there will be problems. Resolution of this is not on the buyer. It's on the shipper. Whether the shipper files an insurance claim really doesn't matter. From experience I know UPS is going to say it a packaging problem. It probably was. I would have securely taped the 5 boxes together and used a much smaller box, but then I'm not shipping thousands of packages a day and have time to think about it.
    I would not accept bullets that had gone through that kind of abuse.
    mikeinct likes this.
  9. NorCalMikie

    NorCalMikie Gold $$ Contributor

    Dec 2, 2005
    You sure??:mad:
    mikeinct likes this.
  10. shoot4fun

    shoot4fun Gold $$ Contributor

    Feb 13, 2005
    Spot on!
    I bought a rifle for a friend from this forum and it had an "extra" barrel (the factory one). Seller shipped the rifle to my FFL and all was perfect. The other barrel shipped, via Fedex, to my home address. It showed delivered but to an address not even close to mine. I called that business and the guy there said he would give back to the Fedex driver the next day. Long story short, the barrel never got to me. Normally I would have had to just write it off because we all know that it is rare for a private shipper to ever be successful filing a claim with a shipper. Turns out it had been shipped thru the seller's commercial account (a very large company). He filed a claim and it was settled up in less than two weeks. The seller returned a fair amount to my friend and everyone was :D.
  11. Lone Hunter

    Lone Hunter Silver $$ Contributor

    Dec 15, 2009
    How do you know it didn't fall off the truck before it got there? Sure does look like it did. LOL.. Believe your right too... I have watched UPS toss packages onto my front porch and take off running for the next delivery/toss. I know they are busy and time is money but I don't think I can treat other people's stuff that way. Have thought about sending the security video to UPS for their viewing pleasure but they don't have time to worry about the little people and their complaints.
  12. Alibaba

    Alibaba Gold $$ Contributor

    Mar 7, 2017
    If it wasn’t for us little people Midway or UPS won’t be in business.
    McGraw and mikeinct like this.
  13. Rustytigwire

    Rustytigwire Gold $$ Contributor

    Mar 20, 2017
    Midway made right on my issue.
    Email pics. phone call to customer service.
    Midsouth and Graf packs more carefully than any.
    ALL the commercial shippers can and will destroy the most well packed item.
    That said it is the shippers responsibility to make a reasonable effort in secure packaging.
    Hope maybe but do not expect the average person should be above average.
    Last edited: Jul 14, 2019
    mikeinct likes this.
  14. fyrewall


    Oct 28, 2017
    That strip of tape around the middle corner of the box sort of looks like UPS did a quick fix to seal up the corner so the contents would not tumble out. UPS might explain this failure as being a situation where heavy contents (lead bullets) were contained inside a cardboard container and that the cardboard container had inadequate strength to sustain stresses incurred by their industry compliant shipping methods. A look at the packaging certificate printed on the box might show that Midway exceeded box specs. Adequate padding like foam peanuts probably would have lessened the impact of shifting heavy stuff like boxes of bullets.

    Whenever I ship heavy items I make my own shipping container using 1/2 inch OSB or plywood and secure the item inside the box so it won't move.
    Last edited: Jul 15, 2019
  15. Dusty Stevens

    Dusty Stevens COVFEFE- Thread Derail Crew Gold $$ Contributor

    May 8, 2014
    They use that same box for every shipment. Must have got a deal on em
  16. Medic505

    Medic505 Dean Wheeler Gold $$ Contributor

    Jul 21, 2010
    I got a peek behind the curtain at Midway a couple years ago. The warehouse is something to behold. Here's a couple things I noticed. Lots of college age employees. Real humans that picked items from a shelf, placed into a plastic bucket that was moved from level to level via a conveyer. The last thing I noticed was this bucket/tub arriving at the boxing station where the computer told the employee what box to use and what it should weigh. From there it was placed in a UPS trailer.

    I've had nothing but positive experiences from Midway. And Midsouth for that matter. I've received beat up packages from both, plus a few.
    Jdne5b and Mark W like this.
  17. Coyotefurharvester


    Aug 11, 2017
    That packaging got wet and then dried, probably opened. Delivered to wrong address and left outside then returned to UPS? Often in my small town deliveries are actually made by postal personnel, have received UPS,Fed ex from certain vendors through post office, other sellers normal to the door.
  18. Ccrider

    Ccrider Gold $$ Contributor

    Nov 17, 2012
    They contract out for delivery drivers. So service is going to vary.
    I prefer Brownell’s. They have excellent customer service. I have had one item arrived damaged. They had me send a picture, told me to keep the item and sent a replacement immediately.
    mikeinct likes this.
  19. Tommie

    Tommie Gold $$ Contributor

    Apr 12, 2007
    The box was damaged and re-taped. The carrier is to blame here.
    mikeinct likes this.
  20. Daveinjax

    Daveinjax Silver $$ Contributor

    Jun 30, 2012
    This is completely incorrect ! You are Midway’s customer and Midway is UPS’s customer. I worked as a UPS driver for years and the UPS customer must file the complaint not the receiver. I can’t tell you how many times I had to tell people to call their shipper and that I could not help them.
    There is a certain small percentage of packages that are damaged in shipping. I worked in a very large hub for years before I was a driver. One Christmas after a four hour sort shift I was working in “rewrap” as it is called. There were over a thousand packages to be either taped up , re boxed , or just thrown away and written up. I was talking to the distric manager at the end and commented on how many damages there were. He pointed out that we had just sorted 252,000 packages in a little over four hours and of the two thousand packages we were working on all but a couple hundred just needed a little tape. It really is an amazing system. Most of the damages were due to poor packaging. Sometimes really damp conditions will weaken all the boxes and there’s more damages. Lots of condensation during rainy weather weakens cardboard boxes.
    miningshawn, Mark W and mikeinct like this.

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