UPS Bash Bros shipping?? What THE HECK

Discussion in 'Main Message Board' started by SG4247, Jul 13, 2019.

  1. Downeast

    Downeast

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    I remember when Midway had free shipping! :D

    Except for certain items, such as a sale on bullets or something, I can generally find a better deal someplace else.
     
  2. 284winner

    284winner Gold $$ Contributor

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    Just received a Midway order on Friday. Only ordered 2- 338 ammo boxes and loading trays but they were shipped in a plastic envelope. No protection if something happened. Shipping was 9.95. Years ago, those would have been in a box packed tight to eliminate movement or damage. Show me a company that keeps getting better rather than worse on mail order. I think they all slowly get worse and more pricy to ship.
     
  3. Link

    Link Silver $$ Contributor

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    Had UPS break a stock on a 40x 22 once. I was SOL.

    ;{
     
  4. Nature Boy

    Nature Boy Gold $$ Contributor

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    @carlsbad and @Daveinjax

    Look fellas, let me be clear, it seems to me that UPS is responsible for the damage.

    I also believe that Midway should file the claim

    What I was referring to are the vagaries of shipping rules.

    If the customer (me) is paying for shipping the product, it is FOB origin. The title, liability and shipping risk for that product transfers when the seller (Midway) loads it on the truck.

    If the shipping was free to me then it would be FOB destination and the seller would be responsible for any shipping damage
     
    300_whisper likes this.
  5. SG4247

    SG4247

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    This stuff was bought using the free shipping offer/discount code.

    I didnt realize this might change responsibility owner, of the product during transit.
     
  6. Alibaba

    Alibaba Gold $$ Contributor

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    When you purchase a item you want it to come to you 100% perfect that is what you pay for.
    Midway should be better at packaging.
    Ups warehouse personnel and driver don’t care they are just handling and delivering a package if it’s to heavy they will miss treat it, they don’t know what’s inside that box.
     
  7. antelopedundee

    antelopedundee

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    UPS should have a damage report in their system for that tracking number, no?
     
  8. Alibaba

    Alibaba Gold $$ Contributor

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    And it should not matter whether is free shipping or not that is midway incentive for you to by there product other wise they will not promoted it , it’s all Midway responsibility to make sure packages are properly packed.
    And Ups should be more careful with how they handle packages.
    Ones they have (midway) your money now you have to argue about there product that was not delivered to you in perfect shape and then they want to charge your account shipping for returning item.
     
  9. antelopedundee

    antelopedundee

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    UPS doesn't know or care who pays for shipping. Until UPS is contacted about this particular item there is no way to know with certainty who is at fault. As I said call UPS and ask if there was a damage report [and resolution] for that tracking number.
     
  10. JMayo

    JMayo

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    Order pullers stack the stuff on a roller system.
    Box packers do the boxing and labels ....

    After smoking a joint or bowl I'm sure pulling bubble rap or paper is too much trouble ...
    toss it in, tape it up, slap a lable on it ...DONE... !
     
  11. 50bmg1979

    50bmg1979 Gold $$ Contributor

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    There is know such thing as a damage report.
     
  12. fyrewall

    fyrewall

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    I saw, "UPS SUREPOST" and a bunch or other stuff on the shipping label, including tracking number - this would provide tracking info including final delivery a made by the USPS. All sorts of stuff might have happened to that beat up box. It looks like it was dropped and landed on a corner. Was the box left at the front door, in a USPS locker, or picked up at a USPS facility. Was there a USPS tracking number associated with the UPS shipment?
     
    Last edited: Jul 14, 2019
  13. antelopedundee

    antelopedundee

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    I have a niece who works for UPS. I'll ask her if they keep a log of damaged packages.
     
  14. Gun Smith

    Gun Smith Gold $$ Contributor

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    Looks like it took a dive off of one of those overhead conveyors! UPS broke the stock on a very nice vintage Remington Double I sold years ago. I double wrapped that puppy in bubble wrap, padded the butt and barrel with foam, and they must have dropped it off of a high conveyor right on the butt end. I ended up refunding the buyers money, let him have the gun, and waited for UPS to reimburse me. They would not reimburse the shipping charges! Even very well packed things sometimes get eaten in the UPS system.

    I've had a number of bad experiences with UPS. I wrote a letter to them a few years ago about their snotty employee flunkies at our UPS drop off place. I actually got a call from a supervisor, apologising
    for their rude, ignorant behavior, and was assured the offending morons would receive an appropriate butt chewing.
     
  15. Daveinjax

    Daveinjax Silver $$ Contributor

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    Midway is UPS’s customer not you. You did not pay UPS to pick up your package you paid Midway. In reality it will all be on Midway. UPS , FedEx , and the Postal Service all give cut rate deals to large shippers but part of those deals is that the shipper assumes all risks. Free shipping simply means the cost isn’t broken out as a line item on your bill and the item has been sold to you at a lower total markup. Free on board means you arrange pickup and you directly pay your shipping agent. You did not do that with Midway. You paid Midway and Midway paid UPS. Until the package is delivered to you in good condition and you accept it as delivered in good condition it is Midway’s responsibility.
     
  16. Daveinjax

    Daveinjax Silver $$ Contributor

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    There would be no report unless the package and its’ contents were so damaged that it could not be forwarded and had been disposed of. Even then there usually isn’t any specific report because there was no way to identify the the shipper nor receiver. It wasn’t always this way but about twenty years ago UPS changed policy and now always forwards a package to its’ destination even if it’s only a label on a destroyed box. About the only way for UPS to not forward a package and have a report with specific details with both the shipper and receiver is when there is a hazmat spill and the whole package is contaminated and had to be disposed of. I’ve seen an entire trailer load of packages end up being disposed of due to hazmat contamination. Every tracking number in that trailer was recorded and shippers contacted. That particular leaking package sent two loaders to the hospital and a sort manager and a full time supervisor looking for new jobs. It’s up to the receiver to to notify the shipper and the shipper to make a claim if they have a retail shipping account. If it’s a large discount shipper UPS doesn’t insure the package whatsoever and it’s up to the shipper to take care of their customer.
     
    Last edited: Jul 14, 2019
    Danoh likes this.
  17. 50bmg1979

    50bmg1979 Gold $$ Contributor

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    This ^^^
     
  18. antelopedundee

    antelopedundee

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    Do you work for UPS?
     
  19. 300_whisper

    300_whisper Gold $$ Contributor

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    Don’t feel bad. It happens more often than you think. I had UPS destroy two SWFA scopes on me and told me my insurance that I paid wasn’t actually insurance. I told the store front I shipped it through that I would take them to small claims court. They paid the full price of the two scopes. I posted my experience on a thread on Long range hunting. I will never use UPS again.
     
  20. 300_whisper

    300_whisper Gold $$ Contributor

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    I didn’t read the whole thread. Sorry if I missed this. Either file a claim through midway or through UPS If the items are damaged. There won’t be any report unless you file it and harass the crap out of them.
     

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