Who Can Complain?

[SGW Gunsmith]

This is incorrect. I emailed CCI and they don't want to keep my foid on record. They claim they have no method of doing that. I have ordered ammo from other companies and had it shipped to my door step.

Well, there, they gave you a reason as to why they won't/can't ship ammunition to you. Because you live in an overly restrictive state where there's an "extra" burden (keeping and looking up your FOID card info) involved with shipping to you, that will require extra time and money on their part. Easy to understand why that's a problem with them.