alf
Silver $$ Contributor
I wasn't going to say anything about the first time, I let the second slide, and now the third is the proverbial straw........I'm not naming names, but it shouldn't take an Einstein.....
A while back I ordered a reamer from a well known company. The base of the reamer was TIGHT, not snug, TIGHT, so much so, an unfired piece of brass would not chamber or eject. Stuck in the chamber, tore a chunk out of the rim, and had to pull the barrel, beat on the bolt handle while pounding on a cleaning rod to get it out. Called them up, and they argued that there was nothing wrong. Sent the reamer in, had the base ground 2 thou bigger, and got charged $75 re-grind fee, got a barrel chambered up, and fired brass still too damn tight, with a huge click at the top. Called them up, ordered another reamer to be ground correctly at the base, got refunded all charges to this point, and started over. Third barrel with the new reamer was finally right. When asked about my refund that I couldn't find on my statement, they found it was credited SOMEONE ELSE'S CREDIT CARD!!!I finally got that straightened out and a good reamer.......
All's well that ends well, until...............
Another prominent distributor had a Fourth of July 10 percent off sale, good only on that date. So I decided what I wanted to order, but when it came time to check out, I couldn't. On their site they acknowledged that they had issues with Firefox, and to use IP instead if needed. I couldn't use that either, so I scrapped trying to order online and decided to call on the next day. On the phone the next day, they would not honor the discount, saying it was only good on the 4th and there was nothing they could do. Never mind I had an order ready for well over a grand I wanted buy, evidently they could care less about the sale or customer satisfaction......
So, a week later, I'm thinking there is a God, cause another bullet company has a big sale to peddle the very same bullets I was planning on ordering, for a great price. I got right on the horn, got the gal on the second try, but then when she tried to process my order, she couldn't, as the part numbers didn't jive. So she had to contact the boss, the bullets were all messed up in the ad, so until the inventory got straightened out, she couldn't finish my order. She said she wouldn't sell any they found out what they had for sure. It took 45 minutes to finally get through, and they sold ALL the bullets I wanted, and half the others!!!
What the hell is going on these days???????
Rant off......til my next order........
A while back I ordered a reamer from a well known company. The base of the reamer was TIGHT, not snug, TIGHT, so much so, an unfired piece of brass would not chamber or eject. Stuck in the chamber, tore a chunk out of the rim, and had to pull the barrel, beat on the bolt handle while pounding on a cleaning rod to get it out. Called them up, and they argued that there was nothing wrong. Sent the reamer in, had the base ground 2 thou bigger, and got charged $75 re-grind fee, got a barrel chambered up, and fired brass still too damn tight, with a huge click at the top. Called them up, ordered another reamer to be ground correctly at the base, got refunded all charges to this point, and started over. Third barrel with the new reamer was finally right. When asked about my refund that I couldn't find on my statement, they found it was credited SOMEONE ELSE'S CREDIT CARD!!!I finally got that straightened out and a good reamer.......
All's well that ends well, until...............
Another prominent distributor had a Fourth of July 10 percent off sale, good only on that date. So I decided what I wanted to order, but when it came time to check out, I couldn't. On their site they acknowledged that they had issues with Firefox, and to use IP instead if needed. I couldn't use that either, so I scrapped trying to order online and decided to call on the next day. On the phone the next day, they would not honor the discount, saying it was only good on the 4th and there was nothing they could do. Never mind I had an order ready for well over a grand I wanted buy, evidently they could care less about the sale or customer satisfaction......
So, a week later, I'm thinking there is a God, cause another bullet company has a big sale to peddle the very same bullets I was planning on ordering, for a great price. I got right on the horn, got the gal on the second try, but then when she tried to process my order, she couldn't, as the part numbers didn't jive. So she had to contact the boss, the bullets were all messed up in the ad, so until the inventory got straightened out, she couldn't finish my order. She said she wouldn't sell any they found out what they had for sure. It took 45 minutes to finally get through, and they sold ALL the bullets I wanted, and half the others!!!
What the hell is going on these days???????
Rant off......til my next order........
