Sightron Siii cracked/chipped glass in diopter
- Thread starter J5guy
- Start date
Well that was the other weird thing. It didn't actually come from optics planet. I purchased it through OP but it shipped from some other place I don't remember the name of. Bills or Bobs outdoors or something like that. I asked OP about it and they just said they had stock their they could pick from or something like that. Sightron said I could send it for review, their dime, but OP said they would take it back, send the less expensive non-IR model and refund difference, still give me the 12% discount I got when I bought the first one and send me a sunshade with some promotion. So OP is making it right. I just have to wait another week or two to get it all ironed out. The whole thing is just frustrating and Sightron didn't exactly wow me with their customer service. They never even gave any kind of apology or even a "man that sucks". Their fault or not they should care their product was delivered broken and address it. I spent a bunch of time getting this worked out and sending it back, bringing it to a fed ex location, which is like a 25 minute drive from my house. I'm probably being to hard on them but I have worked in customer service and had lots of training in it, and they failed as far as customer service goes, even the most basic principles.
Hard to argue with you. My s-tac has been great and I really haven't heard any stories like mine. I'm really hoping I don't have any issues with the next one. I'm sure once I get the new one i'll like it and not be disappointed, and probably buy another one someday if it fits what I need. They are priced well and seem to have nice glass.
I looked at the new zero stop model briefly, I didn't see that it has a parallax adjustment? Is that correct or did I miss something?
That's pretty much what I have read. I guess I just drew the short straw on the first one.
Yes it does have that adjustment on the left side of turret. Mine is the #25173 model.
I think you are being too hard on Sightron. This seems fundamentally a reseller issue, out of Sightron's direct control,
I own a few and some are STACs. STACs are really tough to beat for the money. Half the price of most SIIIs and I wouldn't say any less clear and they definitely track as well. They hit a home run with the S-TAC line. Some guys here mentioned the reticle options being few but I prefer the MOA II reticles.
I don't see how you can bash Sightron, you didn't give them a chance to look at it or tell you what they would do about it.
One assumes when you purchase a higher end optic, yes there are more expensive, that it will come undamaged. In the event it does come damaged, one would assume the company would at least issue an apology. That's my gripe I guess. They said they would pay to send it to them, made more sense to send it back to OP though given the circumstances. Hopefully the next one comes and is nothing but great. Until then, I continue to wait.
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