Shout out to Bruno Shooters Supply!

[Rainbow1]

They had a slight boo boo in my last order where they sent the wrong tripod mount. Amy got right back to me and is making it right. They always respond to inquiries and are very quick to address any concerns.

 

[7br]

A couple weeks ago I bought a new 700 stainless single shot short action from Bruno’s. The bolt face was out of spec, wouldn’t hold or extract the cartridge. I talked to Amy and she immediately contacted RemArms. I had a work order and a shipping label within the hour. Got the action back yesterday with a new bolt. Got my rifle back together and all is good. Amy would have exchanged it right from the start but they didn’t have any more stainless single shot actions, but she got right on it and got it resolved. She’s always great to deal with.

 

[D-4297]

I've been dealing with them for over eight years now , and never had a issue of any kind . Lester is currently turning two Barrels for me for my Kelby TR rig so that should say something . The young ladies are always a pleasure to deal with , and they will go out of their way to get you what you want if they can . As a "Local" ; I'm glad to have them for my shooting and G/S needs .

 

[ABRUNO]

My post was deleted. I was instructed to state my name and phone number......
Hmmmm

Hello Mike, I just emailed you back.

I do not know why your post was deleted or who deleted it, nor do I know why you were instructed to state your name and phone number or who told you to do that.

That is a new one for me...

This was my reply:
Thank you, Amy


Hello Sir,

I sent you an email on April 16th to notify you that the bullets were out of stock and that the order was canceled.

I just sent it to you again.

I do apologize if you missed it.

This is the first email that I have received from you.

I am not sure what number you are calling but we have four phone lines coming in here.

The correct number is 623-587-7641

Thank you,

Amy

 

[6.5 forever]

Hello Mike, I just emailed you back.

I do not know why your post was deleted or who deleted it, nor do I know why you were instructed to state your name and phone number or who told you to do that.

That is a new one for me...

This was my reply:
Thank you, Amy


Hello Sir,

I sent you an email on April 16th to notify you that the bullets were out of stock and that the order was canceled.

I just sent it to you again.

I do apologize if you missed it.

This is the first email that I have received from you.

I am not sure what number you are calling but we have four phone lines coming in here.

The correct number is 623-587-7641

Thank you,

Amy

Thank you Amy for the information!!

 

[D Coots]

Spam folder????

 

[Rubberduckie]

I've always gotta great help and service from everyone at Brunos.

 

[6.5 forever]

Spam folder????

Exactly. Learned my lesson right there. Before protesting check your spam folder. This is the first time I've had a needed email go to spam!

 

[benschott]

I've always gotta great help and service from everyone at Brunos.

agreed, my favorite source by far. Simply because the people and customer service make a huge difference.

 

[rijndael]

The last time I noticed it going in the spam folder I dug in to it. Bruno's had part of their mail system, specifically their DNS SPF record, misconfigured.

They're sending mail from a provider called HOSTASAURUS, but they haven't listed them in their SPF record as a valid sender for their domain, so destination email providers mark their stuff as spam. And, their record ends with a "hard fail", telling providers that if it doesn't match, they want them to mark it as spam.

In short, it is/was Bruno's fault, not Google.

 

[rijndael]

Just a follow-up, their SPF record is now fixed.

 

[Flouncer]

Great site and service, since forever.

 

[Stugots]

Yes, they do offer top notch customer service! I worked directly with Lester while building my F-Class build and it's a shooter which he built.