You are misinterpreting my post.
I was directing my comment to the OP who was complaining about a barrel but not making the effort to contact Shilen for possible resolution with that individual.
If Shilen is not aware of a customer’s problem they cannot make any attempt to address it.
My post said nothing about Shilen not being aware of their internal issue(s).
No blood, no foul.
Just to be clear, I am not the OP but, I am the one you commented to.
First, you are correct when you say that, until and unless I say something to Shilen and give them a chance to do something, it is not a settled matter.
Second, I was not necessarily complaining about the barrel...it isn't like it is shooting 3MOA but, it certainly isn't hitting the 100 ring too often either...it appears to be a middling level barrel. I am shooting better scores with an old 1960s Anchutz that I stocked, pillared and bedded myself if that gives an indication as to how it shoots. But, even if I was complaining, the points I made were valid.
It is a part that, by design, has to be modified by someone to work and by someone particularly skilled, to work well. I have lived a lot of life and have yet to see any company step up and say "here, we know that the part went to the dealer and then, from the dealer to a third party that machined it to a certain dimension and installed it into another part but, we will accept blame that the part isn't good and give you another one for free.
Think of an engine block. The manufacturer sends it to a distributor, the distributor sends it to an engine builder that bores it, and builds a race engine. That race engine doesn't perform as well as the end purchaser thinks it should...whose to blame? Do you really think the company that manufactured the block is going to provide a new block for free without any evidence that unsatisfactory block had some defect?
Unless there are obvious issues with the part that couldn't have been created by anything other than the manufacturers processes, you are very likely going to be SOL. That is not me saying anything bad about the manufacturer...in this case Shilen, it is just a fact and, very likely the way it should be anyway.
Lets say there is an obvious flaw in the barrel (I don't think there is..a very good smith looked at it before building the gun and I had a very well respected local smith look at it and, although he didn't go all out, he didn't see anything glaring either), what are they going to do to rectify the situation? They are producing VERY few RF barrels right now and, the jury is still out on if they are the same quality as they used to be.
Sometimes you end up with a winner and sometimes you end up with a runner up...it is the second thing in the last few months that I have gotten from Shilen that I wasn't particularly happy with (with that, other than having to call several times to get someone to deal with my issue, it was handled fairly and I was satisfied) so, I will go somewhere else. I could be way off but, I don't think I am alone.
