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Lost some respect for a gun builder today

Decided to call and order a stock for the new 6BR build. I have ordered several stocks and other accessories from this company in the past. When I asked what the lead time for the stock was, I was told 16 weeks. Nothing new there, I have waited months for stocks and barrels for years. Then I was told for $100 more I could get my stock in less than 6 weeks? Are you serious? I know it's a business and they are there to make money but my stock will take almost 3 times as long to build if I don't pay the $100? That means if I had paid the $100 it would have kicked some one's stock back another couple of days that didn't pay the extra money. I am now looking for another maker of stocks.
 
Whoa! That IS a low blow,, What skancky out it did that!

I'd blow the whistle on that kind of stuff all over the net and loudly!!
>:( >:(
 
How dare someone charge more for a service that happens fast.

Supply and demand still rule, and if it is worth another $100 for you to have his stock fast, then you should pay up for speedy delivery. Otherwise, don't rip on a guy for being upfront.

BTW, I waited, and before the 16 weeks arrived, my stock arrived. I also got about $200 worth of good advice from my stockmaker...I bet it is the same guy.

BTW, great stock.


MQ1
 
MQ1 said:
How dare someone charge more for a service that happens fast.

Supply and demand still rule, and if it is worth another $100 for you to have his stock fast, then you should pay up for speedy delivery. Otherwise, don't rip on a guy for being upfront.

BTW, I waited, and before the 16 weeks arrived, my stock arrived. I also got about $200 worth of good advice from my stockmaker...I bet it is the same guy.

BTW, great stock.


MQ1

So you are of the thinking that one order is more important than the next just because someone paid extra and screw the guy that ordered one 10 weeks ago, he can wait longer? And people wonder why this country is in the shape it's in.
 
Samdweezel05 said:
So you are of the thinking that one order is more important than the next just because someone paid extra and screw the guy that ordered one 10 weeks ago, he can wait longer? And people wonder why this country is in the shape it's in.

Is there any evidence that paying for expedited service would have made another customer wait longer? My employer occasionally has to pay for expedited service from vendors and we are glad they offer it. A vendor can do several things to provide faster service. They can add another shift, pay someone overtime or the owner (small business) can pitch in and help. I would not assume that someone is shafted because someone else gets faster delivery. It is not a zero sum game.
 
I believe i know who you are talking about, I paid the extra 100 bucks for expedited service on a stock build last September and it was promised to me by mid November, about 8 weeks after verbal agreement on phone. I did not see until mid January. Vendor did say he was going to pay employee overtime to get it done but it did not get done as per verbal and monetary agreement. I will no longer do business either. I own my own business and would be shut down for something not even remotely close to this. I still take a mans word for what he says it is, and it really pisses me off when they don't deliver. I was raised old school and not to make enemies. Sorry for the rant guys! :-X

Frank
 
You guys are lucky he took a year to finish my rifle after promising 2 to 4 months Lol.
Turns out all you guys sending an extra hundred were getting bumped ahead of me.
Then when it finally arrived I had to send it back cuz it was warped.
2 months later still nothing so cancelled it.
Nightmare over.
 
Whats the big deal with telling who did that to you.On other forums we thank people for the heads up so we know what to expect.I realize we cannot predict what was on his mind when he made the offer though.It just lets us know what to expect when we do place an order.I think I know who it is but I will wait and see if you tell us.
 
jonbearman said:
Whats the big deal with telling who did that to you.On other forums we thank people for the heads up so we know what to expect.I realize we cannot predict what was on his mind when he made the offer though.It just lets us know what to expect when we do place an order.I think I know who it is but I will wait and see if you tell us.


Agree 100%. What's the use other than venting if you won't out the business.
 
Sad, very sad is all I can say. If $100.00 is all that the truth and respect is worth, what does that say for the person offering the service? This is not what I would expect from some one here. Please let other members know who did this to you so other people may avoid this.
 
Expedite a stock for $100.00? Please, tell us who they are so I can start to do business with them!

I own my own construction business, and I am lucky enough to always keep about a 6 week back log, and I will get the occasional customer who has to move and needs it done fast so he doesn't have to move twice or pay tons of money for storage fees. I will charge him a certain percentage extra and start his job usually within two weeks. Do my other customers have to wait longer? Never! I simply hire a competitor to do the job, and the extra money I charge the customer is for my time to oversee his project and make sure my competitor does the job to my specifications... Oh yeah, and my days get longer too while I'm running two jobs at the same time!

Do you guys also get mad at UPS and FedEx because faster service costs more? ;D

P.S. Now, if he would expedite and push someone elses stock out of the way for $100.00, then I agree it's not right, but there are more than one way to skin a cat!
 
Eric hit it, If I get a customer who just can not wait, I know What I am in for right away so I put a little more on it for the trouble and make it happen. Saturday, Sunday, whatever it takes,but someone's gonna pay for it.
 
Erik Cortina said:
Do you guys also get mad at UPS and FedEx because faster service costs more? ;D

P.S. Now, if he would expedite and push someone elses stock out of the way for $100.00, then I agree it's not right, but there are more than one way to skin a cat!

Paying for next day air through UPS doesn't cause someone's ground shipment to sit in a warehouse for a couple of extra weeks.

If he is so busy that he can't finish a rifle build in less than a year or make a stock in less than 16 weeks how do you expect that he isn't pushing back other peoples projects to try and get the more important ones (more money paid) done faster? If he was capable of getting a stock done in 6 weeks with out pushing back the entire schedule then there would be no need to offer a rush service because he would have time to get them done anyway.

This also has nothing to do with Supply and Demand. Supply and demand is when there is a greater demand for a product or service than the supply, the price of the product or service goes up in its entirety not just raise the price for people that want it faster. This in turn reduced the demand due to less people wanting to pay the higher amount. If there is a larger supply than the demand for a product than the overall price goes down.

This is nothing more than a manufacturer trying to make as much money as they can with no regard for the customers that have paid a fair price for a product or service.
 
boogershooter said:
Eric hit it, If I get a customer who just can not wait, I know What I am in for right away so I put a little more on it for the trouble and make it happen. Saturday, Sunday, whatever it takes,but someone's gonna pay for it.

If that was the case it would be fine because you would be willing to work more hours to get the job done and still keep your other customers on schedule. That is not the case with this situation. There has already been one member to come in this thread and say they paid the extra and didn't get it any faster so that means not only are they not working any extra hours to get the job done quicker but they are taking money for a rush service that they still can't honor.
 
Barrel maker do the same thing if you have 5-10 barrels ordered to come every month and the AMTU. needs 300 guess who gets the barrels first. Your tax dollars are buying them for 600 a barrel and you get them for 300.....jim
 
IF the guy is paying someone some overtime to make the stock ahead of time for the extra $100 bucks and it doesn't effect other peoples lead times then I don't see any problem. BUT he does need to deliver on what he promises and keep his schedule.
 
It's called priority processing and is common among service and manufacturing companies. Plus 1 on your comment Clowdis. Individuals and compainies have been paying more for this type of service for years. UPS offers the same options. To bad you cant get overnight service for the same price as ground.
 
I'm fairly certain I know exactly who you dealt with.
I needed a stock faster than 16 weeks. Builder offered same deal. Overtime for an employee.
I gladly took the offer and paid the extra $100. Had the stock in four weeks.
Thats how business works. Business does'nt have to be fair. It needs to profit. JMO

My opinions aside would I jump to do business there again? No definately not jump.
Had some misgivings about the stock. Fired off an email to the owner asking for nothing more than his opinions on my concerns. Never received a reply.
Yes, I could have called and pressed the issue. fact is i just wanted his opinions.
Was'nt looking for a replacement or reservicing etc. Did the repairs needed myself without his added opinion. I was in a rush to finish the darn thing after all.
If your gonna have a business email you should to read and answer them.
Of course you don't need to. Thats his business decision, does'nt need to be fair ;)
 
So I read these posts of extremely long lead times year over year on stocks, barrels and other items. Why don't these companies expand to meet the demand? Yes additional equipment and training of new employees would be timely and expensive, but the end result would be worth it. Seems to me they are loosing business from cancelled orders or failure to sell because of the long wait. The customer that cancels his order, is a lost customer for life and will tell all his friends who will not buy from them either.
 
Some barrel makers have added shifts. Problem is getting personel up to snuff to produce barrels of the same high quality that made demand so high in the first place ;D

Then in the back of the mind you always have the thought of those politicians that want you out of business. I'd imagine its hard to invest years of capital in a business that could be legislated illegal during some sneaky midnight session.
I know it would concern me.
 

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