Leupold Customer Service

[Krogen]

I posted in another thread about my experience with Leupold's customer service. I don't have a thing to complain about with customer service; they did right by me. I don't like their current crop of goofy reticles though. Check out the post below about my (literally) broken scope.

Leupold 36X Repair Question

Get Leupold's offer first if its not what you want don't accept it and have Ackerman fix it. I have a 36 power Leupold and I would have to have no options to give it up, it works great and I would do whatever to get it fixed. Maybe they will offer a discount on a 45 power Leupold. Whit all due...

forum.accurateshooter.com

 

[SWRS]

I know if any leupold LPS scopes get sent in for any reason they are replaced. Makes you wonder if the employees are hoarding them up.

I wonder if the send VX5s or VX6s as replacement?

 

[DLT]

I wonder if the send VX5s or VX6s as replacement?

Yes. If you send in a LPS for repair you can get a vx5 or 6 as replacement. Certain models might only be available though. I believe they give you choices. They did my friend like that anyways, he has sent in 2 or 3

 

[boltfluter]

All the service I have received from Leupold has been excellent. Many reticle changes and one warranty issue for a shifting windage problem. All work has been excellent.
Paul