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How to contact Mueller

Pareto

Silver $$ Contributor
Anyone know what happened to Mueller? I have had good dealings with them in the past. So recently when my 40x scope started having issues adjusting height and windage, I emailed them. This led to an email exchange with them, which finally ended with my sending the info they wanted for an RMA at the end of October. Then a series of operations made me oblivious to what was happening in the hobby. But in December I emailed them to ask what happened. Did this more recently and still no answer. They don't list a phone number so don't know what else to try.

Any suggestions?
 
FYI, they finally responded after 5 months and I got the RMA. They claim they already sent me one in October, but the fact that they never responded to my intervening emails till this week is not a good indicator for customer service.
 
No it's not, I try not to do business anymore with entities that don't list a contact number (and I call it first to make sure I don't get endless machines) and especially don't buy from one's that don't list an address
 
Not sure exactly what your issue is, but if your crosshair is exactly centered in it's travel range, you only get 22.5 moa either side of center. With mine sighted in for 50 yds, I could not dial in 200 yds. You could turn the elevation knob all you want, but it only gives that 20+ moa.
They had a phone # listed at that time, but we're no help!
We parted company pretty quick after that. It was replaced w/ a Weaver T36 and been pretty happy with that
 

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