How is Savage's customer service?

[boogershooter]

Bear with me on this one! I recently mounted a scope on a rifle. Upon bore sighting, I was having trouble getting it on. P.O.A. was right of P.O.I, so I used a .20 insert (Burris) in the back rotated the physically thicker one to left. And a .10 in the front rotated opposite obviously, I miked to check thickness of inserts. It also took all of the windage in the scope to get it on , two or so clicks were remaining. Also confirmed at the range. Then I removed base, and used a 50 ft. length of 30lb small diameter fishing line with a plumb-bob stretched tight in calm conditions, about a half inch above reciever to check screws. It looks to be about an inch and a half off in 50 ft.Cant be sure as this is a primitive method but in my trade string lines dont tell lie's. So with that in mind is this a issue with holes tapped for base? or can it be the surfaces of the reciever /barrel? And do you think Savage will help? Its a "G" prefix. I am not the original purchaser. Thanks!

 

[kkeene]

Their customer service is excellent.

This is a common problem w Savages. My 2 cents worth - if it shoots good just use the burris offset rings. If you are not happy w the accuracy call Savage customer service.

 

[boogershooter]

Thats good to hear, thanks kkeane. Its off so far with a 20 in the back and a 10 in the front I almost ran out of windage in the Nikon 5-20 I had on it.

 

[Bugs]

I had a .223 long range precision varminter that had a seriously flawed barrel (not really sure how it got out of the factory) but I spoke with a very nice person in Savage's customer service department, sent the rifle back and had it returned with a new barrel installed in less than three weeks. . . . . very satisfactory customer service in my book.

 

[boogershooter]

Thank you Bugs !