Damfino
Gold $$ Contributor
Promise small and deliver big. Some don't even promise, they just deliver. My own poor planning has created a number of emergencies or if not that, a desperate sense of urgency.
So, my three (3) most recent experiences; (1) Champions Choice; order brass on a Sunday night and it's in my hot little hands Wednesday. No muss, no fuss, no drama. (2) DJ's Brass Service; needed above brass expanded and neck-turned because I've gotten lazy and, frankly, DJ simply does it better and more consistently than I ever did. Shipped it to him (we're both in Alabama) on Thursday. Had the 200 pieces back Tuesday!? How the hell does that happen? (3) McMillan; ordered my XIT McWalnut stock in April. They said 4-6 months. Unpacked it today - less than 4 months later. In looks form, fit, and function it is gorgeous.
Of course your mileage may vary and I'm sure somebody can detail how their experience was not so positive. But, I've used these businesses repeatedly and it's always the same. In this day and age when customer service means something until you actually need it, these businesses are a pleasure to deal with.
So, my three (3) most recent experiences; (1) Champions Choice; order brass on a Sunday night and it's in my hot little hands Wednesday. No muss, no fuss, no drama. (2) DJ's Brass Service; needed above brass expanded and neck-turned because I've gotten lazy and, frankly, DJ simply does it better and more consistently than I ever did. Shipped it to him (we're both in Alabama) on Thursday. Had the 200 pieces back Tuesday!? How the hell does that happen? (3) McMillan; ordered my XIT McWalnut stock in April. They said 4-6 months. Unpacked it today - less than 4 months later. In looks form, fit, and function it is gorgeous.
Of course your mileage may vary and I'm sure somebody can detail how their experience was not so positive. But, I've used these businesses repeatedly and it's always the same. In this day and age when customer service means something until you actually need it, these businesses are a pleasure to deal with.