I just had one of the most amazing experiences with ETI group, the manufacturer of the ELF 700 SE trigger which malfunctioned while working up a load on a 20cal vartarg build I just completed. I had been fireforming the 221 fireball brass and clearly had a headspace issue due to my lack of understanding and inexperience in precision reloading. I blew a primer which caused the trigger to fail. Apparently, a small steel rod inside the trigger mechanism broke inside the trigger housing. I called ETI and the owner of the company answered the call, curious about the issue and asked me to return the trigger for inspection and repair. He said even if I wasn't the original owner, if I ran over it with a truck or smashed it with a hammer he would repair or replace the trigger at any time at no charge to me! He asked me how many ounces I wanted the trigger set to and sent it back within one week. The trigger is crisp, without creep or excessive overtravel. I am flabbergasted with the degree of attention and customer service afforded me by the ETI group and would definitely recommend this affordable trigger for the quality and service they provide.