Bump for Manufacturer

[DOGCAPPER]

I had a light hammer strike on a 10-22 with Volquartsen fire control..I sent an email to Vol and got a reply(not in 2 months-not in 2 weeks but 2 HOURS) along with 2 prints to identify the type hammer springs used.. and an offer to send a free spring....I wanted to change from wraparound to yoke and shaft spring...Shortly an email came asking me to send the unit in for adaptation to the new assembley...I told them I could do the work(stretching the truth but not quite breaking it) andwould pay for the new parts...
Another email suggested a jig would be required for alignment of the strut..I gave up and sent the trigger assembley in....In less than 7 days I received a new assembley, frame, springs, pins, all new. NO CHARGE, THEIR FREIGHT....By the way the old unit had lots of years comp on it, Grinding on the frame bending of ejector other field mods..No mention of this by the reps... I had contact with 2 Reps 1 lady and 1 gent..Both last named VOLQUARTSEN..LT

 

[pdog2062]

Good to know that some companies still have pride and ethics.Nice to know that families still have their hands in the company working and taking control.

 

[Phil]

Good to hear...

 

[MrMajestic]

Thanks for sharing! I have one of their barrels and it's a shooter for sure!

 

[Outrider27]

Got most of the internals to rebuild a 10/22 trigger assembly from Volquartsen about three years ago and had minor problem figuring out how the new spring (totally different style than the original Rugar spring) went in. Sent them an email, received a reply in about 4 hours with a link to a video that showed how to replace all the internals, especially the new style spring. My goal became learning to be as adept as the guy in the video at assembling the trigger group, lol. The service you describe is, in my experience, typical of the really excellent customer service they supply.

And the rebuilt trigger group is a vast improvement over the original. ;D

It went into this build -the barrel is one of there's, too, threaded locally for the can (thank you, Bob Green).