A SHOUT OUT TO BAT

[farmerjohn]

Last Friday afternoon I called and left a message with Bat's voice mail. Monday morning I got a call, 6AM their time, asking how they could help. Told the fellow I needed an ejector spring that I had shortened mine too much trying to keep my brass on the bench, gave him my credit card info and that was it. Wednesday morning I got a priority mail package with half a dozen springs AND pins with a note from Steve that he didn't know how deep the hole was bored in my bolt so he was sending different lengths, total charge to my card three bucks and change!
IT DON'T GET NO BETTER THAN THAT, FOR CUSTOMER SERVICE !

 

[Geronimo Jim]

I have also had great service on several occasions.

 

[d1686]

I ordered firing pin springs on Monday and Wednesday was the fourth of July Thursday they were at my house.
wish other company"s would as well .

 

[critter_bill]

Dedicated BAT fan here too. Excellent company with excellent products and support.

 

[Spook]

Earlier this year I spoke with Daryl about a .473 bolt to replace the magnum bolt in my "M" action. He said it would be done in 6 weeks. Called him @ 7 weeks to find out it hadnt evolved past a shop ticket.
Bat hasnt done me any favors lately.

 

[jackson1]

I received my first Bat action last year. Happy to hear about the fine service.