Burris warranty question

[hotshot828]

Has anyone sent their scope back to Burris for repair? I have a fullfield ll that I had for 18 years which finally could not hold zero. I just sent it in for repair. I was wondering if anyone had experience with their Warranty dept. And we're you satisfied with the repair?

 

[ben-o]

Has anyone sent their scope back to Burris for repair? I have a fullfield ll that I had for 18 years which finally could not hold zero. I just sent it in for repair. I was wondering if anyone had experience with their Warranty dept. And we're you satisfied with the repair?

I sent one back recently that I was having trouble with. They said it was within factory specs and returned it without doing anything. Maybe the scope was ok and the problem was something else. Nevertheless, we replaced it with a Leupold that does adjust correctly.

 

[6MMsteve]

If they say cannot fix you will get a new version, sent a Black Diamond in didn't get a BD back got a 5x25 HD so I sold it on here lost money but no big deal

 

[pilediver]

Sent a very old Burris 1.5-4 pistol scope in when the entire adjuster unscrewed when removing the adjuster cap.
They repaired it and sent it back within a week and it was spotless and perfect.
Good luck

 

[Bat Rastard]

Burris Quality control

I bought aBurris 8x40. I like it, but I can't recommend it. The glass is clear enough and I like the features. They manufactured the reticle way off center. I mounted it with cheap rings, and I used ALL of the windage to dial it in. I blamed the cheap rings and bought better rings. The better...

forum.accurateshooter.com

 

[CJ6]

My experience wasn't good. I sent a Signature in 6-24x44 (quit tracking) Couldn't/wouldn't fix it.But we'll send you a new Fullfield....No thanks. A few years later my Black Diamond quit tracking 6-24x50 (1st gen AO not side parallax). Pretty much the same, with the exception of For $800 we'll UPGRADE you. I paid about that for the scope new..Well we'll send you a Fullfied if you wish....Now I still have 4 6-24x44 Signature scopes on rifles that work great. But I won't buy another one based on their warranty issues.

 

[FNSafari]

sad tales on a once fine scope seller.