After several snafu's with UPS I changed to the post office. My first real problem started last month 9/13/2019. I sent a rest top to Arizona and it made it, but the route person said he couldn't read the address and returned it. If you follow the tracking it is going back and forth in Texas. I've talked to consumer affairs a couple times and they said they would fix it, but no, it is still circulating in Texas. When I left to go out of state last Thursday our post lady handed me a box and said they had finally returned it to me. I did send a replacement to him earlier and he received it. I didn't pay attention to the one returned until I got back in town. Wow! This is not the lost one. Below if you click on it you might see what is happening. https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=9534611327039256373795 After this comes up click on the tracking history. My postmaster is a friend and has been tearing his hair out over this.