SGAmmo gets an attaboy

[stork]

Good Guys at SGAmmo!

Got a case of CCISV in from SGammo this morning. Ordered on Wednesday & in my tender greedy little hands this morning. Unfortunately the tender hands award will not be awarded to UPS. Bottom corner of the case was damaged from what looks like being dropped or run into something. Luckily I was here when they dropped it off & I immediately called them on it. They said to call it in & I've initiated the UPS claim.

I let SGAmmo know about the damage as I felt they, as the shipper, should be in the loop on what's going on & in less than 7 minutes I had a response offering to replace the case of ammo. I had made it abundantly clear I did not hold them responsible in any way, it was UPS's fault. But he made the offer to replace it and that speaks volumes to me.

I did open the 2 damaged cartons (after receiving UPS' blessing) & it looks like only 2 boxes are damaged in 1 carton & 1 or 2 in the other. Since we all know the only way to test 22 ammo priming is to try & fire it which then changes it's delivery condition, I'm going to just sit on the case until UPS does something.

Until I test the damaged boxes & several others in each carton, I don't know if affects anything or not. If it does, I'll let them pay for another case from SG. If they say no to the testing they can also replace the entire case. I've already got 2+ cases of Remington SV "ball & dummy" ammo to practice clearing duds.
Al

 

[rolltide]

I'm curious to hear how this turns out. I've never heard of UPS covering a claim on damaged ammo, although I'm sure it's happened. A couple of years ago, I bought a new Ruger from Whittakers. When it was delivered by UPS to my local shop, the UPS driver was laughing and told them that "he didn't know what was in the box, but it sure did make a lot of noise rattling around in there!"

The rifle was alone except for the box with the bolt in it, inside a box big enough to fit a trash can inside of. You could tell the shipping label had been pealed from another box and stuck on this one. The label and the box the bolt was in, were both wet, but the big box was dry. Our assumption was that UPS had got the original shipping box and the factory Ruger box soaked, so they pulled the rifle and box with the bolt and threw it into another box.

To Whittaker's credit, once I sent them the pics, they told me they would ship out another rifle and take up the fight with UPS.

 

[USMCDOC]

Lapua did the same thing for me!