Sounds to me like she simply was not wanting to get involved, since the width of the Shehane stock at 2.5 inches would mean a special order. They had already made me a special bag for this stock a year or so ago, thinking it would fit a Sinclair AP gen II windage top, but it wasn't even close. But they stepped up and allowed the return, even though it was a special. So I can understand if she/them were reluctant to deal with me again. (I had asked them if they still had the bag, and if so, I would take it - But it was gone.)
The good news, is I LOVE THE SHADETREE! My Sinclair post was so sloppy in the riser that I mashed it oblong to try and get a snug fit. N/G. I added tape to the riser id, teflon tape to the shaft OD, and thick wheel bearing grease to try and stop the post from shaking. N/G. So I bought the used Shadetree top, and its shaft was perfect. So perfect that I had to spend 2 hours re-clearancing the riser just to get the shaft in!
I shoot a full power .308 for 100 yard score, and even though I was out of benchrest bullets, and had only a 2.25" bag, I still shot near a personal best, since I could concentrate on SHOOTING, and not fiddling with my rest. Once I get the right bag, and some BIB 155's, Look Out!
So, Thanks Butch, for a great product. But there is a little history between me and Edgewood, and I think they are just trying to gracefully decline my further business. I'm OK with that.
How is your health situation? I hope things are returning to normal for you.