Van,
I find that many of the smiths I know are a little strange, most have a compulsory disorder and are eccentric to some extent, but refusing to do a simple job like that is ridiculous, not getting back to you with the email is ridiculous as far as the phone calls I understand that, as I used to be a automotive mechanic and they always want to talk to the guy in charge and you can get maybe a hour or two of work done a day, however many smiths, action Co. and barrel Co. are now taking phone calls from say 3:00p.m - 5:00p.m that way they get a mostly full days work in and answer phone messages the last two hours of the day, I am good with that. I have a very very good friend that is a smith, he builds rifles, but he doesn't true actions, he doesn't do this and he doesn't do that, what he does do is he drinks a lot of alcohol and he likes to fish, hunt, and fight, he built me a couple of rifles, they looked excellent, very nice work from appearance, but they never would shoot, I had to hire another smith to true them up and make them shoot, so instead of having a falling out with him I just stop by and visit him and we go on the occasional hunt together, I pack one of his rifles when I go with him and he has no idea someone else made it shoot, but he hasn't built me another one, I am sure he knows why and we just leave it at that, but he is the exception to the rule as far s I am concerned! Why monkey around with someone that every time he see's you or hears from you he makes it obvious your BOTHERING him and everything you ask him to do for you is a pain in his ass, you don't need those headaches, we spend a lot of money on these custom rifles and and we want waited on with respect, we respect there knowledge and profession and expect the same in return. I am a electrician, his machinery wouldn't turn without my knowledge and my rifle wouldn't shoot without his knowledge, he puts his shoes on one foot at a time just like you and me! there not Gods but gunsmiths, the good ones have my utmost respect and the ones like you are talking about as far as I am concerned can go to HELL!!
Wayne.