Wanted to give Phoenix Precision a thumbs up for their customer service.
I have two of their Redfield style rear sights. Love them. One had an issue a couple weeks ago with a bushing. Not sure if this was damage from the safe, if it was like this from new and I never noticed it or ?? At any rate, I send Phoenix a message via their webpage last Monday. Gary responded in less than 24 hours asking me to send it in for inspection. They received my sight Saturday and I have it back I my hands today. Fully rebuilt and with the old zero's re-set.
I love a company that stands behind their products and turns around warranty stuff so fast. Going the extra,.extra mile to record and set my zeros was unexpected for sure.
Thanks, Gary.
Chris
I have two of their Redfield style rear sights. Love them. One had an issue a couple weeks ago with a bushing. Not sure if this was damage from the safe, if it was like this from new and I never noticed it or ?? At any rate, I send Phoenix a message via their webpage last Monday. Gary responded in less than 24 hours asking me to send it in for inspection. They received my sight Saturday and I have it back I my hands today. Fully rebuilt and with the old zero's re-set.
I love a company that stands behind their products and turns around warranty stuff so fast. Going the extra,.extra mile to record and set my zeros was unexpected for sure.
Thanks, Gary.
Chris
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